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Home >> Toyota >> 2023 >> RAV4 XLE, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Safety Connect System - Diagnostic Codes (2 Of 2), Circuit Tests & Symptom Tests >> Safety Connect System >> Red Indicator Remains On [10/2019 - 10/2022] >> Procedure

Red Indicator Remains On [10/2019 - 10/2022]: Procedure

  1. CHECK DTC 
    1. Turn the ignition switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the ignition switch to ON and wait for 10 seconds or more.
    4. Turn the Techstream on.
    5. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Clear DTCs 

    6. Check for DTCs and check that no DTCs are output.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2019 - 01/2020]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [01/2020 - 10/2022] 

    Result: 

    OK 

    See step  2

  2. CHECK VEHICLE CONTROL HISTORY 
    1. Check for vehicle control history and note any codes that are output.

      Refer to VEHICLE CONTROL HISTORY [10/2019 - 10/2022]

      Body Electrical > Telematics > Utility 

      Tester Display
      Vehicle Control History (RoB)

      Result

      Result Proceed to
      No vehicle control history is output A
      Any vehicle control history is output B

    Result: 

    GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [10/2019 - 10/2022] 

    Result: 

    See step  3

  3. REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) 
    1. Replace the DCM (telephone transceiver assembly) with a new one.

      Refer to REMOVAL [10/2019 - 10/2022]

      NOTE:
      • The ignition switch must be off.
      • Do not exchange the DCM (telephone transceiver assembly) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2019 - 10/2022]