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Home >> Toyota >> 2023 >> RAV4 XLE, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Safety Connect System - Diagnostic Codes (2 Of 2), Circuit Tests & Symptom Tests >> Safety Connect System >> DTC B15CB-11: Telephone Main Antenna Circuit Short to Ground; DTC B15CB-13: Telephone Main Antenna Circuit Open [10/2022 - ] >> Procedure

DTC B15CB-11: Telephone Main Antenna Circuit Short to Ground; DTC B15CB-13: Telephone Main Antenna Circuit Open [10/2022 - ]: Procedure

  1. CLEAR DTC 

    Pre-procedure1

    1. Turn the ignition switch to ON and wait for 10 seconds.

      Procedure1

    2. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

      Result

      Proceed to
      NEXT

      Post-procedure1

    3. None

    Result: 

    NEXT 

    See step  2

  2. CHECK FOR DTC 
    1. Check for DTCs.

      Body Electrical > Telematics > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    A 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

    Result: 

    B 

    See step  3

  3. INSPECT TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY) 

    Pre-procedure1

    1. Remove the telephone and GPS antenna (roof antenna assembly).
      GTY1113194Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      HINT: 

      Refer to REMOVAL [11/2018 - ]

      Procedure1

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      4 - 4a Always 9 to 11 kΩ

      Result

      Proceed to
      OK
      NG

      Post-procedure1

    3. None

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY). Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  4

  4. CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 4 ANTENNA CORD SUB-ASSEMBLY] 

    Pre-procedure1

    1. Disconnect the telephone and GPS antenna (roof antenna assembly) connector.
      GTY1122185Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna [Roof Antenna Assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [No. 3 Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) connector.

      Procedure1

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      A-4 - B-3 Always Below 1 Ω
      A-4a - B-3a Always Below 1 Ω
      A-4 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

      Post-procedure1

    4. None

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 4 ANTENNA CORD SUB-ASSEMBLY]. Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  5

  5. CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 3 ANTENNA CORD SUB-ASSEMBLY] 

    Pre-procedure1

    1. Disconnect the telephone and GPS antenna cord (No. 4 antenna cord sub-assembly) connector.
      GTY1119928Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna cord [No. 4 Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna cord [Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly) connector.

      Procedure1

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      B-3 - C-3 Always Below 1 Ω
      B-3a - C-3a Always Below 1 Ω
      B-3 or C-3 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

      Post-procedure1

    4. None

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 3 ANTENNA CORD SUB-ASSEMBLY]. Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  6

  6. CHECK TELEPHONE AND GPS ANTENNA CORD [ANTENNA CORD SUB-ASSEMBLY] 

    Pre-procedure1

    1. Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly).
      GTY1120068Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna cord [No. 4 Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna cord [No. 2 Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (No. 2 antenna cord sub-assembly).

      Procedure1

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      C-3 - D-2 Always Below 1 Ω
      C-3a - D-2a Always Below 1 Ω
      C-3 or D-2 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

      Post-procedure1

    4. None

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD [ANTENNA CORD SUB-ASSEMBLY]. Refer to  REMOVAL [10/2022 - 10/2023]  , or refer to  REMOVAL [10/2023 - ] 

    Result: 

    OK 

    See step  7

  7. CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 2 ANTENNA CORD SUB-ASSEMBLY] 

    Pre-procedure1

    1. Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly).
      GTY1116120Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna cord [Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to DCM [Telematics Transceiver])
    2. Disconnect the DCM (telematics transceiver).

      Procedure1

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      D-2 - TELM-1 (ANT1) Always Below 1 Ω
      D-2a - TELM-1a Always Below 1 Ω
      D-2 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

      Post-procedure1

    4. None

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 2 ANTENNA CORD SUB-ASSEMBLY]. Refer to  REMOVAL [10/2022 - ] 

    Result: 

    OK 

    See step  8

  8. CHECK TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY) 

    Pre-procedure1

    1. Replace the telephone and GPS antenna (roof antenna assembly) with a known good one.

      HINT: 

      Refer to REMOVAL [11/2018 - ]

      Procedure1

    2. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

      Result

      Proceed to
      NEXT

      Post-procedure1

    3. None

    Result: 

    NEXT 

    See step  9

  9. CHECK TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY) 
    1. Recheck for DTCs and check that no DTCs are output.

      Body Electrical > Telematics > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    A 

    END (TELEPHONE AND GPS ANTENNA [ROOF ANTENNA ASSEMBLY] IS DEFECTIVE) 

    Result: 

    B 

    See step  10

  10. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (telematics transceiver).

      HINT: 

      Refer to REMOVAL [10/2022 - ]

      NOTE:
      • The ignition switch must be off.
      • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2022 - ]