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Home >> Toyota >> 2023 >> RAV4 XLE, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Safety Connect System - Diagnostic Codes (2 Of 2), Circuit Tests & Symptom Tests >> Safety Connect System >> DTC B15C5-11: Emergency Call Switch Circuit Short to Ground; DTC B15C5-13: Emergency Call Switch Circuit Open [10/2019 - 01/2020] >> Procedure

DTC B15C5-11: Emergency Call Switch Circuit Short to Ground; DTC B15C5-13: Emergency Call Switch Circuit Open [10/2019 - 01/2020]: Procedure

  1. CHECK DTC 
    1. Turn the ignition switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the ignition switch to ON and wait for 10 seconds or more.
    4. Turn the Techstream on.
    5. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Clear DTCs 

    6. Check for DTCs and check that no DTCs are output.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

    Result: 

    NG 

    See step  2

  2. INSPECT MAP LIGHT SUB-ASSEMBLY (MANUAL [SOS] SWITCH) 
    1. Remove the map light sub-assembly (manual [SOS] switch).
      GTY850945Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *A for TMC Made
      *B for TMMC Made
      *a Component without harness connected
      (Map Light Sub-assembly (Manual [SOS] Switch))

      Refer to REMOVAL [11/2018 - ]

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      FOR TMC MADE

      Tester Connection Condition Specified Condition
      22 (SIG1) - 14 (GND3) Manual (SOS) switch not operated 410 to 414 Ω
      22 (SIG1) - 14 (GND3) Manual (SOS) switch operated 81 to 83 Ω
      FOR TMMC MADE

      Tester Connection Condition Specified Condition
      9 (SIG1) - 10 (GND3) Manual (SOS) switch not operated 410 to 414 Ω
      9 (SIG1) - 10 (GND3) Manual (SOS) switch operated 81 to 83 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE MAP LIGHT SUB-ASSEMBLY (MANUAL [SOS] SWITCH). Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (DCM [TELEPHONE TRANSCEIVER ASSEMBLY] - MAP LIGHT SUB-ASSEMBLY (MANUAL [SOS] SWITCH)) 
    1. Disconnect the G131 DCM (telephone transceiver assembly) connector.
    2. Disconnect the P20*1 or P14*2 map light sub-assembly (manual [SOS] switch) connector.
      1. *1: for TMC Made
      2. *2: for TMMC Made
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      FOR TMC MADE

      Tester Connection Condition Specified Condition
      G131-21 (SIG1) - P20-22 (SIG1) Always Below 1 Ω
      G131-3 (SIG-) - P20-14 (GND3) Always Below 1 Ω
      G131-21 (SIG1) or P20-22 (SIG1) - Body ground Always 10 kΩ or higher
      G131-3 (SIG-) or P20-14 (GND3) - Body ground Always 10 kΩ or higher
      FOR TMMC MADE

      Tester Connection Condition Specified Condition
      G131-21 (SIG1) - P14-9 (SIG1) Always Below 1 Ω
      G131-3 (SIG-) - P14-10 (GND3) Always Below 1 Ω
      G131-21 (SIG1) or P14-9 (SIG1) - Body ground Always 10 kΩ or higher
      G131-3 (SIG-) or P14-10 (GND3) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  4

  4. REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) 
    1. Replace the DCM (telephone transceiver assembly) with a new one.

      Refer to REMOVAL [10/2019 - 10/2022]

      NOTE:
      • The ignition switch must be off.
      • Do not exchange the DCM (telephone transceiver assembly) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  REMOVAL [10/2019 - 10/2022]