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Home >> Toyota >> 2023 >> RAV4 XLE, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Safety Connect System - Diagnostic Codes (2 Of 2), Circuit Tests & Symptom Tests >> Safety Connect System >> DTC B15C1-11: GNSS Antenna Circuit Short to Ground; DTC B15C1-13: GNSS Antenna Circuit Open [10/2019 - 10/2022] >> Procedure

DTC B15C1-11: GNSS Antenna Circuit Short to Ground; DTC B15C1-13: GNSS Antenna Circuit Open [10/2019 - 10/2022]: Procedure

  1. CHECK DTC 
    1. Turn the ignition switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the ignition switch to ON and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Clear DTCs 

    6. Recheck for DTCs.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

    Result: 

    NG 

    See step  2

  2. CHECK TELEPHONE AND GPS ANTENNA CORD (NO. 4 ANTENNA CORD SUB-ASSEMBLY) 
    1. Disconnect the telephone and GPS antenna cord (No. 4 antenna cord sub-assembly) from the telephone and GPS antenna (No. 1 amplifier antenna assembly) connector.
      GTY895197Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna [No. 1 Amplifier Antenna Assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [No. 3 Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (No. 4 antenna cord sub-assembly) from the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      A-5 - B-1 Always Below 1 Ω
      A-5a - B-1a Always Below 1 Ω
      A-5 or B-1 - Body ground Always 10 kΩ or higher

      Result

      Result Proceed to
      OK A
      NG B

    Result: 

    B 

    REPLACE TELEPHONE AND GPS ANTENNA CORD (NO. 4 ANTENNA CORD SUB-ASSEMBLY). Refer to  REMOVAL [11/2018 - ] 

    Result: 

    A 

    See step  3

  3. CHECK TELEPHONE AND GPS ANTENNA CORD (NO. 3 ANTENNA CORD SUB-ASSEMBLY) 
    1. Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) from the telephone and GPS antenna cord (No. 4 antenna cord sub-assembly) connector.
      GTY932571Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [No. 4 Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) from the telephone and GPS antenna cord (antenna cord sub-assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      B-1 - C-1 Always Below 1 Ω
      B-1a - C-1a Always Below 1 Ω
      B-1 or C-1 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD (NO. 3 ANTENNA CORD SUB-ASSEMBLY). Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  4

  4. CHECK TELEPHONE AND GPS ANTENNA CORD (ANTENNA CORD SUB-ASSEMBLY) 
    1. Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly) from the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) connector.
      GTY865305Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [No. 3 Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [No. 2 Antenna Cord Sub-assembly])
    2. Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly) from the telephone and GPS antenna cord (No. 2 antenna cord sub-assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      C-1 - E-1 Always Below 1 Ω
      C-1a - E-1a Always Below 1 Ω
      C-1 or E-1 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD (ANTENNA CORD SUB-ASSEMBLY). Refer to  REMOVAL [10/2019 - 08/2020]  , or refer to  REMOVAL [08/2020 - 12/2021]  , or refer to  REMOVAL [12/2021 - 10/2022] 

    Result: 

    OK 

    See step  5

  5. CHECK TELEPHONE AND GPS ANTENNA CORD (NO. 2 ANTENNA CORD SUB-ASSEMBLY) 
    1. Disconnect the telephone and GPS antenna cord (No. 2 antenna cord sub-assembly) from the telephone and GPS antenna cord (antenna cord sub-assembly) connector.
      GTY929188Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Telephone and GPS Antenna Cord [Antenna Cord Sub-assembly])
      *b Front view of wire harness connector
      (to DCM [Telephone Transceiver Assembly])
    2. Disconnect the telephone and GPS antenna cord (No. 2 antenna cord sub-assembly) from the DCM (telephone transceiver assembly).
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      E-1 - G-1 Always Below 1 Ω
      E-1a - G-1a Always Below 1 Ω
      E-1 or G-1 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE TELEPHONE AND GPS ANTENNA CORD (NO. 2 ANTENNA CORD SUB-ASSEMBLY). Refer to  REMOVAL [10/2019 - 10/2022] 

    Result: 

    OK 

    See step  6

  6. CHECK TELEPHONE AND GPS ANTENNA (NO. 1 AMPLIFIER ANTENNA ASSEMBLY) 
    1. Replace the telephone and GPS antenna (No. 1 amplifier antenna assembly) with a known good one and check if the same problem occurs again.

      Refer to REMOVAL [11/2018 - ]

    2. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Clear DTCs 

    3. Recheck for DTCs and check that no DTCs are output.

      Refer to DTC CHECK / CLEAR [10/2019 - 10/2022]

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (TELEPHONE AND GPS ANTENNA [NO. 1 AMPLIFIER ANTENNA ASSEMBLY] IS DEFECTIVE) 

    Result: 

    NG 

    See step  7

  7. REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) 
    1. Replace the DCM (telephone transceiver assembly) with a new one.

      Refer to REMOVAL [10/2019 - 10/2022]

      NOTE:
      • The ignition switch must be off.
      • Do not exchange the DCM (telephone transceiver assembly) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2019 - 10/2022]