Meter Screen Freezes and does not Accept Any Operation Entry [11/2021 - ]: Procedure

1. Turn the ignition switch to OFF.
2. Wait for at least three minutes after the combination display turned off.
3. Turn the ignition switch to ON.
4. Turn the ignition switch to ON, and make sure that the combination meter assembly operates properly.

   OK

   The combination meter assembly activate normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  3

Result: 

OK 

See step  2

1. Ask the user how the screen was operated when the screen freeze occurred.
2. Operate in the same operation procedure.

   OK

   Symptoms cannot be reproduced.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

USE SIMULATION METHOD TO CHECK 

HINT: 

The circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

Result: 

NG 

See step  3

1. Check if any external device which emits strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

   OK

   External device is not installed.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

NG 

See step  4

1. Ask the user how the screen was operated when the screen freeze occurred.
2. Operate in the same operation procedure.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  5

1. Turn the ignition switch to ON, and make sure that the combination meter assembly operates properly.

   OK

   The combination meter assembly activate normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

OK 

See step  6

1. To identify the faulty external device, individually connect the external devices that were disconnected when the screen freeze was eliminated.
2. Replace the identified device with the one that has the same performance.
3. Turn the ignition switch to ACC.
4. Make sure that the combination meter assembly operates properly.

   OK

   The combination meter assembly activate normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REMOVE THE EXTERNAL DEVICE 

Result: 

NG 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ]