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Home >> Toyota >> 2021 >> Venza XLE >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Meter / Gauge System (Except 12.3 Inch Display) - Diagnostic Codes & Symptom Tests >> METER / GAUGE SYSTEM (except 12.3 Inch Display) >> Fuel Receiver Gauge Malfunction [07/2020 - ] >> Procedure

Fuel Receiver Gauge Malfunction [07/2020 - ]: Procedure

  1. CHECK CAN COMMUNICATION SYSTEM 
    1. Check if CAN communication DTCs are output.

      Refer to DIAGNOSIS SYSTEM [07/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023] , or refer to DIAGNOSIS SYSTEM [10/2023 - ]

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    B 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - 10/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ] 

    Result: 

    A 

    See step  2

  2. CHECK FOR DTC (ELECTRONICALLY CONTROLLED BRAKE SYSTEM) 
    1. Check if electronically controlled brake system DTCs are output.

      Chassis > Brake/EPB > Trouble Codes 

      Chassis > Brake Booster > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    B 

    GO TO ELECTRONICALLY CONTROLLED BRAKE SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [07/2020 - 12/2021]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2021 - ] 

    Result: 

    A 

    See step  3

  3. CHECK SYMPTOMS 
    1. Ask the customer about the problem symptoms.

      Result

      Result Proceed to
      Malfunction occurs when adding fuel (Even when refueled, display value does not increase) A
      Malfunction occurs when adding fuel (When refueled, display value increase slow) B
      Malfunction occurs during normal driving (The reading does not change, decreases quickly or decreases when the vehicle is not being driven, etc.)
      (The problem symptom recurs)      		 C
      Malfunction occurs during normal driving (The reading does not change, decreases quickly or decreases when the vehicle is not being driven, etc.)
      (The problem symptom does not recur)      		 D

    Result: 

    B 

    See step  5

    Result: 

    C 

    See step  7

    Result: 

    D 

    See step  10

    Result: 

    A 

    See step  4

  4. MANUALLY UPDATE FUEL RECEIVER GAUGE 
    1. Perform a manual update of the fuel receiver gauge.

      Refer to PRECAUTION [07/2020 - ]

    2. Check that the display value of the fuel receiver gauge has changed.

      Result

      Result Proceed to
      Display value of the fuel receiver gauge has changed A
      Display value of the fuel receiver gauge has not changed B

    Result: 

    A 

    END 

    HINT: 

    Symptom caused by amount of fuel filled being too low to trigger refueling judgment, or refueling in an undetectable range.

    Result: 

    B 

    See step  5

  5. PERFORM ACTIVE TEST USING GTS 
    1. Perform the Active Test according to the display on the GTS.

      Body Electrical > Combination Meter > Active Test 

      Tester Display Measurement Item Control Range Diagnostic Note
      Fuel Gauge Operation (Sender E) Fuel receiver gauge
      (Fuel sender gauge lower limit)      		 ON See [Display 1]
      Fuel Gauge Operation (Empty) Fuel receiver gauge
      (Fuel receiver gauge indicates E)      		 ON See [Display 1]
      Fuel Gauge Operation (Warning) Fuel receiver gauge
      (Position at which fuel level warning light turns on/off)      		 ON See [Display 1]
      Fuel Gauge Operation (1/4) Fuel receiver gauge
      (Fuel receiver gauge indicates 1/4)      		 ON See [Display 1]
      Fuel Gauge Operation (1/2) Fuel receiver gauge
      (Fuel receiver gauge indicates 1/2)      		 ON See [Display 1]
      Fuel Gauge Operation (3/4) Fuel receiver gauge
      (Fuel receiver gauge indicates 3/4)      		 ON See [Display 1]
      Fuel Gauge Operation (Full) Fuel receiver gauge
      (Fuel receiver gauge indicates F)      		 ON See [Display 1]
      Fuel Gauge Operation (Sender F) Fuel receiver gauge
      (Fuel sender gauge upper limit)      		 ON See [Display 1]

      [Display 1]: Fuel Gauge Operation 

      1. GTY986995Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        *a Fuel Receiver Gauge

        HINT: 

        Refer to the following table for the specified fuel receiver gauge position for each selected value:

        Tester Display Fuel Receiver Gauge Indication
        Fuel Gauge Operation
        (Sender E)        		 Approximately 1 is indicated
        Fuel Gauge Operation
        (Empty)        		 Approximately 2 is indicated
        Fuel Gauge Operation
        (Warning)        		 Approximately 3 is indicated
        Fuel Gauge Operation
        (1/4)        		 Approximately 4 is indicated
        Fuel Gauge Operation
        (1/2)        		 Approximately 5 is indicated
        Fuel Gauge Operation
        (3/4)        		 Approximately 6 is indicated
        Fuel Gauge Operation
        (Full)        		 Approximately 7 is indicated
        Fuel Gauge Operation
        (Sender F)        		 Approximately 8 is indicated

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Sender E)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Empty)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Warning)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (1/4)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (1/2)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (3/4)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Full)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Sender F)

      Result

      Result Proceed to
      Active Test can be performed correctly A
      Active Test cannot be performed correctly B

    Result: 

    B 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

    Result: 

    A 

    See step  6

  6. CHECK FUEL RECEIVER GAUGE (OPERATION BY ADDING FUEL) 
    NOTE:

    As it is necessary to add more than a certain amount of fuel to the fuel tank, if the fuel level is near full (fuel receiver gauge indicator near F), perform the following procedure then proceed to step (a). If the fuel tank is not near full, proceed to step (a) without performing the following procedure.

    1. Turn the ignition switch off.
    2. Remove 15 liters (15.9 US qts, 13.2 Imp. qts) or more of fuel from the fuel tank.
    3. Turn the ignition switch to ON.
    4. Wait 6 minutes or more.
    5. Confirm that the fuel receiver gauge indicates a value in accordance with the removed amount of fuel.
    1. Record the fuel receiver gauge reading.
    2. Turn the ignition switch off.
    3. Disconnect the cable from the negative (-) auxiliary battery terminal.

      HINT: 

      This resets the current fuel level information stored by the combination meter assembly.

    4. Connect the cable to the negative (-) auxiliary battery terminal.
    5. Turn the ignition switch to ON.
    6. Drive the vehicle at 2 km/h (1 mph) or more, and then stop the vehicle on a flat surface.
    7. Turn the ignition switch off.
    8. Wait 30 seconds or more.
    9. Add the following amount of fuel or more.
      1. 2.0 liters (2.1 US qts, 1.8 Imp. qts)
    10. Turn the ignition switch to ON.
    11. Check that the fuel receiver gauge reading increases in proportion to the amount of fuel added.
      NOTE:

      After turning the ignition switch to ON, it may take approximately 30 seconds until the fuel receiver gauge indicates the determined value.

      Result

      Result Proceed to
      Fuel receiver gauge reading increases in proportion to the amount of fuel added A
      Fuel receiver gauge reading does not change even when fuel is added B

    Result: 

    A 

    See step  10

    Result: 

    B 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

  7. CHECK FOR DTC (SFI SYSTEM) 
    1. Check if SFI system DTCs are output.

      Powertrain > Engine > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    B 

    GO TO SFI SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [07/2020 - 12/2021]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 10/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2022 - ] 

    Result: 

    A 

    See step  8

  8. PERFORM ACTIVE TEST USING GTS 
    1. Perform the Active Test according to the display on the GTS.

      Body Electrical > Combination Meter > Active Test 

      Tester Display Measurement Item Control Range Diagnostic Note
      Fuel Gauge Operation (Sender E) Fuel receiver gauge
      (Fuel sender gauge lower limit)      		 ON See [Display 1]
      Fuel Gauge Operation (Empty) Fuel receiver gauge
      (Fuel receiver gauge indicates E)      		 ON See [Display 1]
      Fuel Gauge Operation (Warning) Fuel receiver gauge
      (Position at which fuel level warning light turns on/off)      		 ON See [Display 1]
      Fuel Gauge Operation (1/4) Fuel receiver gauge
      (Fuel receiver gauge indicates 1/4)      		 ON See [Display 1]
      Fuel Gauge Operation (1/2) Fuel receiver gauge
      (Fuel receiver gauge indicates 1/2)      		 ON See [Display 1]
      Fuel Gauge Operation (3/4) Fuel receiver gauge
      (Fuel receiver gauge indicates 3/4)      		 ON See [Display 1]
      Fuel Gauge Operation (Full) Fuel receiver gauge
      (Fuel receiver gauge indicates F)      		 ON See [Display 1]
      Fuel Gauge Operation (Sender F) Fuel receiver gauge
      (Fuel sender gauge upper limit)      		 ON See [Display 1]

      [Display 1]: Fuel Gauge Operation 

      1. GTY986995Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        *a Fuel Receiver Gauge

        HINT: 

        Refer to the following table for the specified fuel receiver gauge position for each selected value:

        Tester Display Fuel Receiver Gauge Indication
        Fuel Gauge Operation
        (Sender E)        		 Approximately 1 is indicated
        Fuel Gauge Operation
        (Empty)        		 Approximately 2 is indicated
        Fuel Gauge Operation
        (Warning)        		 Approximately 3 is indicated
        Fuel Gauge Operation
        (1/4)        		 Approximately 4 is indicated
        Fuel Gauge Operation
        (1/2)        		 Approximately 5 is indicated
        Fuel Gauge Operation
        (3/4)        		 Approximately 6 is indicated
        Fuel Gauge Operation
        (Full)        		 Approximately 7 is indicated
        Fuel Gauge Operation
        (Sender F)        		 Approximately 8 is indicated

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Sender E)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Empty)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Warning)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (1/4)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (1/2)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (3/4)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Full)

      Body Electrical > Combination Meter > Active Test 

      Tester Display
      Fuel Gauge Operation (Sender F)

      Result

      Result Proceed to
      Active Test can be performed correctly A
      Active Test cannot be performed correctly B

    Result: 

    B 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

    Result: 

    A 

    See step  9

  9. CHECK FUEL RECEIVER GAUGE 
    1. Record the fuel receiver gauge reading.
    2. Turn the ignition switch off.
    3. Disconnect the cable from the negative (-) auxiliary battery terminal.

      HINT: 

      This resets the current fuel level information stored by the combination meter assembly.

    4. Connect the cable to the negative (-) auxiliary battery terminal.
    5. Wait 30 seconds or more.
    6. Turn the ignition switch to ON.
    7. Check if the fuel receiver gauge reading corresponds with the amount of fuel remaining in the fuel tank.
      NOTE:

      After turning the ignition switch to ON, it may take approximately 30 seconds until the fuel receiver gauge indicates the determined value.

      Result

      Result Proceed to
      Fuel receiver gauge reading corresponds with the amount of fuel remaining in the fuel tank A
      Fuel receiver gauge reading does not correspond with the amount of fuel remaining in the fuel tank B

    Result: 

    A 

    See step  10

    Result: 

    B 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

  10. INSPECT FUEL TANK ASSEMBLY 

    HINT: 

    Inspect the fuel tank assembly and fuel sender gauge assembly for deformation, foreign matter or an improperly installed fuel receiver gauge, as this may be the cause of the fuel receiver gauge malfunction.

    1. Visually check the fuel tank assembly for any abnormalities.
    2. Check if there is an excessive amount of foreign matter in the fuel tank assembly.
    3. Visually check the fuel sender gauge assembly for damage and confirm that it operates correctly.
    4. Check the installation condition of the fuel tank assembly and fuel sender gauge assembly.

      Result

      Result Proceed to
      Normal A
      Appearance of the fuel tank assembly is abnormal B
      There is an excessive amount of foreign matter in the fuel tank assembly C
      The fuel sender gauge assembly is visually damaged or does not operate correctly D
      The fuel tank assembly or fuel sender gauge assembly is not installed correctly E

    Result: 

    A 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - ] 

    Result: 

    B 

    REPLACE FUEL TANK ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

    Result: 

    C 

    CLEAN INSIDE OF FUEL TANK ASSEMBLY 

    Result: 

    D 

    REPLACE FUEL SENDER GAUGE ASSEMBLY. Refer to  REMOVAL [07/2020 - 10/2022]  , or refer to  REMOVAL [10/2022 - ] 

    Result: 

    E 

    INSTALL FUEL TANK ASSEMBLY OR FUEL SENDER GAUGE ASSEMBLY CORRECTLY 

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