How To Proceed With Troubleshooting [02/2019 - 12/2021]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer and confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

Standard voltage

11 to 14 V (Ignition switch off)

1. If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

Result

Result: 

NEXT 

See step  4

1. Check and record DTCs and Freeze Frame Data.

   for DTC Check / Clear: Refer to DTC CHECK / CLEAR [02/2019 - 12/2021] 

   for Freeze Frame Data: Refer to FREEZE FRAME DATA [02/2019 - 12/2021] 

   Chassis > Electric Parking Brake > Trouble Codes 

   1. Record the DTC and Freeze Frame Data.
2. Clear the DTCs and Freeze Frame Data.

   for DTC Check / Clear: Refer to DTC CHECK / CLEAR [02/2019 - 12/2021] 

   Chassis > Electric Parking Brake > Clear DTCs 

3. Reconfirm the DTCs.
   1. Reconfirm the DTCs based on the recorded DTCs and Freeze Frame Data.

      Chassis > Electric Parking Brake > Trouble Codes 

   2. Try to reproduce the problem symptoms based on the recorded DTCs and Freeze Frame Data, and then check if the DTCs are output again.

   Result

   Result	Proceed to
   DTCs are not output and problem symptom can be confirmed and reproduced.	A
   DTCs are not output.	B
   DTCs are not output and problem symptom cannot be confirmed and reproduced.	C

   HINT: 

   • Refer to Diagnostic Trouble Code Chart when any DTCs are output

     Refer to DIAGNOSTIC TROUBLE CODE CHART [02/2019 - 10/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2019 - 06/2020] , or refer to DIAGNOSTIC TROUBLE CODE CHART [06/2020 - 08/2020] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2020 - 12/2021] 

   • When DTCs indicating a CAN communication system malfunction are output, first troubleshoot and repair the CAN communication system.

     Refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [02/2019 - 10/2019]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2019 - 06/2020]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [06/2020 - 08/2020]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2020 - 12/2021]  

Result: 

C 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

A 

See step  5

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [11/2018 - 12/2021] 

   Result

   Proceed to
   Fault is not listed in Problem Symptoms Table
   Fault is listed in Problem Symptoms Table

Result: 

Fault is listed in Problem Symptoms Table 

See step  7

Result: 

Fault is not listed in Problem Symptoms Table 

See step  6

1. Refer to Terminals of ECU.

   Refer to TERMINALS OF ECU [02/2019 - 12/2021] 

2. Refer to Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [02/2019 - 12/2021] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

END