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Home >> Toyota >> 2021 >> RAV4 Prime XSE >> Repair and Diagnosis >> Suspension >> Front Suspension >> Suspension System (Front) - Service Information (PHEV) >> Front Shock Absorber >> Removal [10/2022 - ] >> Procedure

Removal [10/2022 - ]: Procedure

  1. REMOVE FRONT WHEEL 

    Refer to REMOVAL [06/2020 - ]

  2. REMOVE WINDSHIELD WIPER MOTOR AND LINK ASSEMBLY 

    Refer to REMOVAL [06/2020 - ]

  3. REMOVE COWL VENTILATOR SPLASH SHIELD 

    Refer to PROCEDURE - Step 6

  4. REMOVE COWL VENTILATOR PANEL SUB-ASSEMBLY 

    Refer to PROCEDURE - Step 7

  5. DISCONNECT FRONT STABILIZER LINK ASSEMBLY 
    1. Remove the front shock absorber cap LH.
      GTY859369Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Remove the nut and separate the front stabilizer link assembly from the front shock absorber assembly.
      NOTE:

      Do not damage the boot of the ball joint.

      HINT: 

      If the ball joint turns together with the nut, use a 6 mm hexagon socket wrench to hold the stud bolt.

  6. DISCONNECT FRONT SPEED SENSOR 
    1. Remove the bolt, disengage the clamp and separate the front speed sensor and front flexible hose from the front shock absorber assembly.
      NOTE:

      Be sure to separate the front speed sensor and front flexible hose from the front shock absorber assembly completely.

      GTY930853Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. LOOSEN FRONT SUPPORT TO FRONT SHOCK ABSORBER NUT 
    1. Remove the front suspension support dust cover LH.
      GTY930851Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Loosen the front support to front shock absorber nut.
      WARNING:
      • Only loosen the front support to front shock absorber nut if the front shock absorber with coil spring needs to be disassembled.
      • Only loosen the front support to front shock absorber nut, do not remove it.
      • If the front support to front shock absorber nut is removed with the front coil spring under tension, components of the front shock absorber with coil spring may fly off.
      GTY747247Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. REMOVE FRONT SHOCK ABSORBER WITH COIL SPRING 
    1. Support the front lower No. 1 suspension arm sub-assembly using a jack and wooden block.
      NOTE:

      Keep the front lower No. 1 suspension arm sub-assembly supported until installation of the front shock absorber with coil spring is complete.

      GTY876367Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Wooden Block
      *b Jack
      Front of the Vehicle
      Wooden Block Placement Location
    2. Remove the 2 bolts and 2 nuts, and separate the front shock absorber with coil spring (lower side) from the steering knuckle.
      NOTE:
      • When removing the nuts, keep the bolts from rotating.
      • Use wire or an equivalent tool to hang the separated steering knuckle.
      GTY859370Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Remove the 3 nuts and front shock absorber with coil spring.
      GTY859361Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. REMOVE FRONT SUPPORT TO FRONT SHOCK ABSORBER NUT 
    1. GTY974868Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Fold back the No. 1 front shock absorber dust cover LH.

      NOTE:

      Check that the No. 1 front shock absorber dust cover LH is not excessively deformed or crushed.

    2. GTY974825Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Cloth, etc.
      *b Shock Rod

      Using a piece of cloth, etc., clean the shock rod and remove any foreign matter and oil.

      NOTE:

      Thoroughly clean the shock rod to prevent damage to the shock rod due to contact of foreign matter.

    3. Attach SST (09727-58130) to SST (09727-58100).
      • SST: 09727-58100 
      • SST: 09727-58130 
      GTY958169Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 SST(09727-58100)
      *2 SST(09727-58130)
      NOTE:

      Check that there are no cracks or damage in SST (09727-58130) that could prevent it from securing the shock rod of the front shock absorber assembly LH.

      If there are, replace SST (09727-58130) with a new one.

    4. GTY958207Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Installation Surface

      Clean the surface of SST (09727-58130) to which the front shock absorber assembly LH is installed and remove any foreign matter and oil.

      NOTE:

      Thoroughly clean the installation surface to prevent damage to the shock rod due to contact of foreign matter.

    5. GTY975524Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Using a long ball hexagon 5, install SST (09727-58100) and SST (09727-58130) to the shock rod.

      NOTE:

      When installing SST (09727-58100) and SST (09727-58130), do not fold back the No. 1 front shock absorber dust cover LH in an improper direction and deform it.

      HINT: 

      • Install SST (09727-58100) and SST (09727-58130) to the base of the shock rod and check that SST (09727-58100) and SST (09727-58130) are securing the shock rod.
      • The front shock absorber assembly LH has a built-in rebound spring and is constructed to constantly contract the shock rod.

        For this reason, it is difficult to sufficiently contract the coil spring to a level that frees the front suspension support sub-assembly LH using only the coil spring compressor (09727-30022), making it necessary for SST (09727-58100), SST (09727-58130) and a long ball hexagon 5 to be used to ensure a shock rod free length in which work can be performed with a small amount of compression.

    6. Secure SST in a vise.
      • SST: 09727-3002209727-00051 
        1. 09727-00010
        2. 09727-00031
      GTY488737Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    7. Attach the hooks of each SST arm across the diameter of the coil spring.
      WARNING:
      • Make sure that the hooks are securely attached to the coil spring.
        GTY600271Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Make sure that the hooks of the upper and lower SST arms are attached to the coil spring so that the distance between the hooks is as large as possible.
        GTY874966Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Make sure that the arms of SST are parallel and the number of coils between the arms is the same on each side.
        GTY606366Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
    8. Install the stopper pins to the hooks of SST.
      WARNING:
      • Make sure that the stopper pins are installed securely.
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      GTY551008Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    9. Install SST and 2 vehicle nuts to the upper support as shown in the illustration.
      • SST: 09727-3002209727-00051 
        1. 09727-00090
        2. 09727-00100
      GTY942512Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Vehicle Nut
    10. Using SST, compress the coil spring.
      • SST: 09727-00110 
      WARNING:
      • If the coil spring starts to bow out while using SST, stop immediately and reattach SST correctly.
        GTY874972Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Do not compress the coil spring to the point where the coils touch each other.
        GTY874971Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Do not use an impact wrench.
        GTY934265Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If an impact wrench is used, the threads of SST may be damaged, or sudden compression of the coil spring may cause a hook to disengage and the coil spring to fly out, resulting in injury.
      • If a stopper pin touches the coil spring while using SST, remove the stopper pin and continue with the procedure.
        GTY880812Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a stopper pin is removed, install a coil spring stopper belt as shown in the illustration.
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
    11. Check that the coil spring has become detached, and then remove the front support to front shock absorber nut.
      WARNING:
      GTY874964Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • Do not remove the front support to front shock absorber nut while the coil spring is under tension.
      • If the front support to front shock absorber nut is removed with the coil spring under tension, components of the front shock absorber with coil spring may fly off, resulting in injury.
  10. REMOVE FRONT SUSPENSION SUPPORT SUB-ASSEMBLY 
    1. Remove the front suspension support sub-assembly from the front shock absorber assembly.
  11. REMOVE STRUT MOUNTING BEARING WITH DUST COVER 
    1. Remove the strut mounting bearing with dust cover from the front shock absorber assembly.
  12. REMOVE FRONT UPPER COIL SPRING INSULATOR 
    1. Remove the front upper coil spring insulator from the strut mounting bearing.
      GTY859360Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  13. REMOVE STRUT MOUNTING BEARING 
    1. Disengage the top end of the front No. 1 shock absorber dust cover to remove the strut mounting bearing from the shock absorber dust cover.
      GTY859363Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. REMOVE FRONT COIL SPRING 
    1. Remove the front coil spring and SST.
      NOTE:

      Do not use an impact wrench. It will damage SST.

  15. REMOVE FRONT SPRING BUMPER 
    1. Remove the front spring bumper from the front shock absorber assembly.
  16. REMOVE FRONT LOWER COIL SPRING INSULATOR 
    1. Remove the front lower coil spring insulator from the front shock absorber assembly.
  17. REMOVE FRONT SHOCK ABSORBER ASSEMBLY 
    1. Using SST (09727-58010), remove SST (09727-58100) and SST (09727-58130) from the front shock absorber assembly LH.
      • SST: 09727-58010 
        1. 09727-58030
      GTY975451Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Front Shock Absorber Assembly LH *2 Shock Absorber Outer Shell
      *a Turn *b Hold
      *c Fixing Nut *d Bolt
      NOTE:
      GTY958308Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Application Area

      Apply molybdenum grease to the bolt (area with diagonal lines) of SST (09727-58010).

      1. Install SST (09727-58030) to the end of the shock rod of the front shock absorber assembly LH.[#1]
      2. Install SST (09727-58010) to the front shock absorber assembly LH.[#2]
        NOTE:

        Take due care when installing SST (09727-58010) to ensure the shock rod is not damaged.

      3. Secure the SST (09727-58010) bolt and SST (09727-58030) with the fixing nut.[#3]
      4. After securing the SST (09727-58010) bolt, rotate the nut clockwise.[#4]
        NOTE:

        Extend the shock rod until SST (09727-58100) and SST (09727-58130) separate from the shock absorber outer shell.

      5. Using a long ball hexagon 5, remove SST (09727-58100) and SST (09727-58130).[#5]
        NOTE:

        If SST (09727-58100) and SST (09727-58130) are removed without using SST (09727-58010), the action of the rebound spring will cause the shock rod to contract suddenly. Therefore, remove SST (09727-58100) and SST (09727-58130) after securing the shock rod with SST (09727-58010).

      6. Using a piece of cloth, etc., clean the shock rod of the front shock absorber assembly LH and remove any foreign matter and oil.
        NOTE:

        If the shock rod is expanded/contracted while foreign matter or oil are still present, it may damage the front shock absorber assembly LH or cause oil leaks.

      7. After securing the SST (09727-58010) bolt, rotate the nut counterclockwise.
      8. Check that the shock rod and SST (09727-58030) have become free before releasing the fixing nut and removing SST (09727-58010) from the shock rod.
        NOTE:

        Take due care when removing SST (09727-58010) to ensure the shock rod is not damaged.

      9. Remove SST (09727-58030) from the end of the shock rod.
      10. Using a piece of cloth, etc., clean the end of the shock rod threads and remove any foreign matter and oil.