How To Proceed With Troubleshooting [11/2020 - 12/2023]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the ignition switch off.
Standard voltage
11 to 14 V
If the auxiliary voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the ignition switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Check if CAN communication DTCs are output.
Refer to DIAGNOSIS SYSTEM [11/2020 - 12/2022] , or refer to DIAGNOSIS SYSTEM [12/2022 - 12/2023]
Result
Result Proceed to CAN communication DTCs are not output. A CAN communication DTCs are output. B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2020 - 11/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 12/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - 12/2023]
Result:
A
See step 5
- Check if CAN communication DTCs are output.
- CHECK FOR DTC*
- Check for DTCs.
Body Electrical > Head Up Display > Trouble Codes
- Clear the DTCs.
Body Electrical > Head Up Display > Clear DTCs
- Recheck for DTCs.
Body Electrical > Head Up Display > Trouble Codes
Result
Result Proceed to DTCs are not output. A DTCs are output. B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2020 - 11/2021] , or refer to DIAGNOSTIC TROUBLE CODE CHART [11/2021 - 12/2022] , or refer to DIAGNOSTIC TROUBLE CODE CHART [12/2022 - 12/2023]
Result:
A
See step 6
- Check for DTCs.
- PROBLEM SYMPTOM CONFIRMATION
Result
Proceed to NEXT Result:
NEXT
See step 7
- SYMPTOM SIMULATION
Result
Proceed to NEXT Result:
NEXT
See step 8
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [11/2020 - 12/2023]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B
Result:
B
GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [11/2020 - 12/2023]
Result:
A
See step 9
- Refer to Problem Symptoms Table.
- PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM*
- Terminals of ECU.
Refer to TERMINALS OF ECU [11/2020 - 11/2021] , or refer to TERMINALS OF ECU [11/2021 - 12/2023]
- Data List / Active Test.
Refer to DATA LIST / ACTIVE TEST [11/2020 - 11/2021] , or refer to DATA LIST / ACTIVE TEST [11/2021 - 12/2023]
Result
Proceed to NEXT
Result:
NEXT
See step 10
- Terminals of ECU.
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 11
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END