How To Proceed With Troubleshooting [03/2017 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer to confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - 06/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2017 - 08/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2018 - 09/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2019 - 03/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2020 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 08/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2021 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the Techstream, check for CAN communication system DTCs.

   Refer to DIAGNOSIS SYSTEM [03/2017 - 06/2017] , or refer to DIAGNOSIS SYSTEM [06/2017 - 08/2018] , or refer to DIAGNOSIS SYSTEM [08/2018 - 09/2019] , or refer to DIAGNOSIS SYSTEM [09/2019 - 03/2020] , or refer to DIAGNOSIS SYSTEM [03/2020 - 10/2020] , or refer to DIAGNOSIS SYSTEM [10/2020 - 08/2021] , or refer to DIAGNOSIS SYSTEM [08/2021 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

A 

See step  5

1. Clear the DTCs.

   Body Electrical > SRS Airbag > Clear DTCs 

2. Check for DTCs.

   Body Electrical > SRS Airbag > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO AIRBAG SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

A 

See step  6

1. Clear the DTCs.

   Body Electrical > Occupant Detection > Clear DTCs 

2. Check for DTCs.

   Body Electrical > Occupant Detection > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO OCCUPANT CLASSIFICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

A 

See step  7

1. Check the operation of the speedometer, shift indicator and brake warning light on the combination meter assembly.

   OK

   The speedometer, shift indicator and brake warning light on the combination meter assembly operate normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

OK 

See step  8

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [03/2017 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  10

Result: 

A 

See step  9

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [03/2017 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [03/2017 - 06/2017] , or refer to TERMINALS OF ECU [06/2017 - 09/2019] , or refer to TERMINALS OF ECU [09/2019 - ] 

3. On-vehicle Inspection

   Refer to ON-VEHICLE INSPECTION [03/2017 - 10/2020] , or refer to ON-VEHICLE INSPECTION [10/2020 - 08/2022] , or refer to ON-VEHICLE INSPECTION [08/2022 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END