Fuel Receiver Gauge Malfunction [03/2020 - 10/2020]: Procedure
- CHECK CAN COMMUNICATION SYSTEM
- Check if CAN communication DTCs are output.
Refer to DIAGNOSIS SYSTEM [03/2020 - 10/2020]
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ]
Result:
A
See step 2
- Check if CAN communication DTCs are output.
- CHECK FOR DTC (SFI SYSTEM)
- Check if SFI system DTCs are output.
Powertrain > Engine > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO SFI SYSTEM
For A25A-FKS: Refer to DIAGNOSTIC TROUBLE CODE CHART [03/2020 - 10/2020]
For 2GR-FKS: Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2019 - 10/2020]
Result:
A
See step 3
- Check if SFI system DTCs are output.
- CHECK FOR DTC (VEHICLE STABILITY CONTROL SYSTEM)
- Check if vehicle stability control system DTCs are output.
Chassis > ABS/VSC/TRAC/EPB > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO VEHICLE STABILITY CONTROL SYSTEM
w/o Electric Parking Brake System: Refer to DIAGNOSTIC TROUBLE CODE CHART [06/2017 - 10/2020]
w/ Electric Parking Brake System: Refer to DIAGNOSTIC TROUBLE CODE CHART [03/2020 - 10/2020]
Result:
A
See step 4
- Check if vehicle stability control system DTCs are output.
- CHECK SYMPTOMS
- Ask the customer about the problem symptoms.
Result
Result Proceed to Malfunction occurs when adding fuel (Even after adding fuel, reading does not increase at all or increases very slowly, etc.) A Malfunction occurs during normal driving (The reading does not change, decreases quickly or decreases when the vehicle is not being driven, etc.)
(The problem symptom recurs)B Malfunction occurs during normal driving (The reading does not change, decreases quickly or decreases when the vehicle is not being driven, etc.)
(The problem symptom does not recur)C
Result:
B
See step 8
Result:
C
See step 11
Result:
A
See step 5
- Ask the customer about the problem symptoms.
- PERFORM ACTIVE TEST USING TECHSTREAM (FUEL GAUGE OPERATION)
[Display 1]: Fuel Gauge Operation
*a Fuel Gauge Operation (Sender E) *b Fuel Gauge Operation (Empty) *c Fuel Gauge Operation (Warning) *d Fuel Gauge Operation (1/4) *e Fuel Gauge Operation (1/2) *f Fuel Gauge Operation (3/4) *g Fuel Gauge Operation (Full) *h Fuel Gauge Operation (Sender F) - Connect the Techstream to the DLC3.
- Turn the ignition switch to ON.
- Turn the Techstream on.
- Enter following menus: Body Electrical / Combination Meter / Active Test.
- Perform the Active Test according to the display on the Techstream.
Body Electrical > Combination Meter > Active Test
Tester Display Measurement Item Control Range Diagnostic Note Fuel Gauge Operation (Sender E) Fuel receiver gauge (Sender E) OFF or ON See [Display 1] Fuel Gauge Operation (Empty) Fuel receiver gauge (Empty) OFF or ON See [Display 1] Fuel Gauge Operation (Warning) Fuel receiver gauge (Warning) OFF or ON See [Display 1] Fuel Gauge Operation (1/4) Fuel receiver gauge (1/4) OFF or ON See [Display 1] Fuel Gauge Operation (1/2) Fuel receiver gauge (1/2) OFF or ON See [Display 1] Fuel Gauge Operation (3/4) Fuel receiver gauge (3/4) OFF or ON See [Display 1] Fuel Gauge Operation (Full) Fuel receiver gauge (Full) OFF or ON See [Display 1] Fuel Gauge Operation (Sender F) Fuel receiver gauge (Sender F) OFF or ON See [Display 1] Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Sender E) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Empty) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Warning) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (1/4) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (1/2) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (3/4) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Full) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Sender F) OK
Fuel receiver gauge indication is normal.
Result
Proceed to OK NG
Result:
NG
REPLACE COMBINATION METER ASSEMBLY. Refer to REMOVAL [06/2017 - 10/2020]
Result:
OK
See step 6
- INSPECT FUEL TANK ASSEMBLY
HINT:
Inspect the fuel tank assembly and fuel sender assembly for deformation, foreign matter or an improperly installed fuel receiver gauge, as this may be the cause of the fuel receiver gauge malfunction.
- Visually check the fuel tank assembly for any abnormalities.
- Check if there is an excessive amount of foreign matter in the fuel tank assembly.
- Visually check the fuel sender gauge assembly and No. 2 fuel sender gauge assembly* for damage and confirm that it operates correctly.
- Check the installation condition of the fuel tank assembly fuel sender gauge assembly and No. 2 fuel sender gauge assembly*.
- *: for AWD
Result
Result Proceed to Normal A Appearance of the fuel tank assembly is abnormal B There is an excessive amount of foreign matter in the fuel tank assembly C The fuel sender gauge assembly is visually damaged or does not operate correctly
(for 2WD)D The fuel sender gauge assembly or No. 2 fuel sender gauge assembly is visually damaged or does not operate correctly
(for AWD)E The fuel tank assembly or fuel sender gauge assembly is not installed correctly
(for 2WD)F The fuel tank assembly, fuel sender gauge assembly or No. 2 fuel sender gauge assembly is not installed correctly
(for AWD)G
Result:
B
REPLACE FUEL TANK ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for 2WD): Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for AWD): Refer to REMOVAL [03/2020 - 10/2020]
Result:
C
CLEAN INSIDE OF FUEL TANK ASSEMBLY
Result:
D
REPLACE FUEL SENDER GAUGE ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS: Refer to REMOVAL [06/2017 - 10/2020]
Result:
E
REPLACE FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY. Refer to REMOVAL [03/2020 - 10/2020]
Result:
F
INSTALL FUEL TANK ASSEMBLY OR FUEL SENDER GAUGE ASSEMBLY CORRECTLY
Result:
G
INSTALL FUEL TANK ASSEMBLY, FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY CORRECTLY
Result:
A
See step 7
- CHECK FUEL RECEIVER GAUGE (OPERATION BY ADDING FUEL)
- If the fuel tank assembly is almost full, drain 20 liters (21.1 US qts, 17.6 Imp. qts) or more of fuel.
HINT:
This is not necessary when the fuel tank assembly is sufficiently below full.
- Record the fuel receiver gauge reading.
- Turn the ignition switch off.
- Disconnect the cable from the negative (-) battery terminal to reset the fuel receiver gauge.
- Connect the cable to the negative (-) battery terminal.
- Turn the ignition switch to ON.
- Drive the vehicle at 1.8 km/h (1 mph) or more, then stop the vehicle.
- Turn the ignition switch off.
- Add 5.0 liters (5.3 US qts, 4.4 Imp. qts) or more of fuel.
- Turn the ignition switch to ON.
- Check that the fuel receiver gauge reading increases in proportion to the amount of fuel added.
Result
Result Proceed to Fuel receiver gauge reading increases in proportion to the amount of fuel added A Fuel receiver gauge reading does not change even when fuel is added B
Result:
A
USE SIMULATION METHOD TO CHECK. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2020 - 10/2020]
Result:
B
REPLACE COMBINATION METER ASSEMBLY. Refer to REMOVAL [06/2017 - 10/2020]
- If the fuel tank assembly is almost full, drain 20 liters (21.1 US qts, 17.6 Imp. qts) or more of fuel.
- PERFORM ACTIVE TEST USING TECHSTREAM (FUEL GAUGE OPERATION)
[Display 1]: Fuel Gauge Operation
*a Fuel Gauge Operation (Sender E) *b Fuel Gauge Operation (Empty) *c Fuel Gauge Operation (Warning) *d Fuel Gauge Operation (1/4) *e Fuel Gauge Operation (1/2) *f Fuel Gauge Operation (3/4) *g Fuel Gauge Operation (Full) *h Fuel Gauge Operation (Sender F) - Connect the Techstream to the DLC3.
- Turn the ignition switch to ON.
- Turn the Techstream on.
- Enter following menus: Body Electrical / Combination Meter / Active Test.
- Perform the Active Test according to the display on the Techstream.
Body Electrical > Combination Meter > Active Test
Tester Display Measurement Item Control Range Diagnostic Note Fuel Gauge Operation (Sender E) Fuel receiver gauge (Sender E) OFF or ON See [Display 1] Fuel Gauge Operation (Empty) Fuel receiver gauge (Empty) OFF or ON See [Display 1] Fuel Gauge Operation (Warning) Fuel receiver gauge (Warning) OFF or ON See [Display 1] Fuel Gauge Operation (1/4) Fuel receiver gauge (1/4) OFF or ON See [Display 1] Fuel Gauge Operation (1/2) Fuel receiver gauge (1/2) OFF or ON See [Display 1] Fuel Gauge Operation (3/4) Fuel receiver gauge (3/4) OFF or ON See [Display 1] Fuel Gauge Operation (Full) Fuel receiver gauge (Full) OFF or ON See [Display 1] Fuel Gauge Operation (Sender F) Fuel receiver gauge (Sender F) OFF or ON See [Display 1] Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Sender E) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Empty) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Warning) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (1/4) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (1/2) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (3/4) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Full) Body Electrical > Combination Meter > Active Test
Tester Display Fuel Gauge Operation (Sender F) OK
Fuel receiver gauge indication is normal.
Result
Proceed to OK NG
Result:
NG
REPLACE COMBINATION METER ASSEMBLY. Refer to REMOVAL [06/2017 - 10/2020]
Result:
OK
See step 9
- INSPECT FUEL TANK ASSEMBLY
HINT:
Inspect the fuel tank assembly and fuel sender assembly for deformation, foreign matter or an improperly installed fuel receiver gauge, as this may be the cause of the fuel receiver gauge malfunction.
- Visually check the fuel tank assembly for any abnormalities.
- Check if there is an excessive amount of foreign matter in the fuel tank assembly.
- Visually check the fuel sender gauge assembly and No. 2 fuel sender gauge assembly* for damage and confirm that it operates correctly.
- Check the installation condition of the fuel tank assembly fuel sender gauge assembly and No. 2 fuel sender gauge assembly*.
- *: for AWD
Result
Result Proceed to Normal A Appearance of the fuel tank assembly is abnormal B There is an excessive amount of foreign matter in the fuel tank assembly C The fuel sender gauge assembly is visually damaged or does not operate correctly
(for 2WD)D The fuel sender gauge assembly or No. 2 fuel sender gauge assembly is visually damaged or does not operate correctly
(for AWD)E The fuel tank assembly or fuel sender gauge assembly is not installed correctly
(for 2WD)F The fuel tank assembly, fuel sender gauge assembly or No. 2 fuel sender gauge assembly is not installed correctly
(for AWD)G
Result:
B
REPLACE FUEL TANK ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for 2WD): Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for AWD): Refer to REMOVAL [03/2020 - 10/2020]
Result:
C
CLEAN INSIDE OF FUEL TANK ASSEMBLY
Result:
D
REPLACE FUEL SENDER GAUGE ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS: Refer to REMOVAL [06/2017 - 10/2020]
Result:
E
REPLACE FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY. Refer to REMOVAL [03/2020 - 10/2020]
Result:
F
INSTALL FUEL TANK ASSEMBLY OR FUEL SENDER GAUGE ASSEMBLY CORRECTLY
Result:
G
INSTALL FUEL TANK ASSEMBLY, FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY CORRECTLY
Result:
A
See step 10
- CHECK FUEL RECEIVER GAUGE
- Record the fuel receiver gauge reading.
- Turn the ignition switch off.
- Disconnect the cable from the negative (-) battery terminal to reset the fuel receiver gauge.
- Connect the cable to the negative (-) battery terminal.
- Turn the ignition switch to ON.
- Check if the fuel receiver gauge reading corresponds with the amount of fuel remaining in the fuel tank assembly.
Result
Result Proceed to Fuel receiver gauge reading corresponds with the amount of fuel remaining in the fuel tank assembly A Fuel receiver gauge reading does not correspond with the amount of fuel remaining in the fuel tank assembly B
Result:
A
USE SIMULATION METHOD TO CHECK. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2020 - 10/2020]
Result:
B
REPLACE COMBINATION METER ASSEMBLY. Refer to REMOVAL [06/2017 - 10/2020]
- INSPECT FUEL TANK ASSEMBLY
HINT:
Inspect the fuel tank assembly and fuel sender assembly for deformation, foreign matter or an improperly installed fuel receiver gauge, as this may be the cause of the fuel receiver gauge malfunction.
- Visually check the fuel tank assembly for any abnormalities.
- Check if there is an excessive amount of foreign matter in the fuel tank assembly.
- Visually check the fuel sender gauge assembly and No. 2 fuel sender gauge assembly* for damage and confirm that it operates correctly.
- Check the installation condition of the fuel tank assembly fuel sender gauge assembly and No. 2 fuel sender gauge assembly*.
- *: for AWD
Result
Result Proceed to Normal A Appearance of the fuel tank assembly is abnormal B There is an excessive amount of foreign matter in the fuel tank assembly C The fuel sender gauge assembly is visually damaged or does not operate correctly
(for 2WD)D The fuel sender gauge assembly or No. 2 fuel sender gauge assembly is visually damaged or does not operate correctly
(for AWD)E The fuel tank assembly or fuel sender gauge assembly is not installed correctly
(for 2WD)F The fuel tank assembly, fuel sender gauge assembly or No. 2 fuel sender gauge assembly is not installed correctly
(for AWD)G
Result:
A
USE SIMULATION METHOD TO CHECK. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [03/2020 - 10/2020]
Result:
B
REPLACE FUEL TANK ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for 2WD): Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS (for AWD): Refer to REMOVAL [03/2020 - 10/2020]
Result:
C
CLEAN INSIDE OF FUEL TANK ASSEMBLY
Result:
D
REPLACE FUEL SENDER GAUGE ASSEMBLY
For 2GR-FKS: Refer to REMOVAL [06/2017 - 10/2020]
For A25A-FKS: Refer to REMOVAL [06/2017 - 10/2020]
Result:
E
REPLACE FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY. Refer to REMOVAL [03/2020 - 10/2020]
Result:
F
INSTALL FUEL TANK ASSEMBLY OR FUEL SENDER GAUGE ASSEMBLY CORRECTLY
Result:
G
INSTALL FUEL TANK ASSEMBLY, FUEL SENDER GAUGE ASSEMBLY OR NO. 2 FUEL SENDER GAUGE ASSEMBLY CORRECTLY