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Home >> Toyota >> 2021 >> Avalon Touring >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio / Video System - Diagnostic Codes & Symptom Tests (Except Hybrid) >> AUDIO AND VISUAL SYSTEM (for Gasoline Model) >> DTC B15DB: Telematics Transceiver Disconnected [04/2018 - 08/2020] >> Procedure

DTC B15DB: Telematics Transceiver Disconnected [04/2018 - 08/2020]: Procedure

  1. CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) POWER SOURCE) 
    1. Disconnect the G9 DCM (telematics transceiver) connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G9-4 (E) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      G9-1 (+B) - G9-4 (E) Always 11 to 14 V
      G9-8 (ACC) - G9-4 (E) Engine switch on (ACC) 11 to 14 V
      G9-7 (IG2) - G9-4 (E) Engine switch on (IG) 11 to 14 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  2

  2. INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY 
    1. Disconnect the G1 radio and display receiver assembly connector.
    2. Measure the resistance according to the value(s) in the table below.
      GTY876813Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Component without harness connected
      (Radio and Display Receiver Assembly)

      Standard Resistance

      Tester Connection Condition Specified Condition
      G1-11 (USBG) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      G1-10 (USBV) - G1-11 (USBG) Engine switch on (IG) 4.75 to 5.25 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [04/2018 -] 

    Result: 

    OK 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - DCM (TELEMATICS TRANSCEIVER)) 
    1. Disconnect the G1 radio and display receiver assembly connector.
    2. Disconnect the G11 DCM (telematics transceiver) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G1-10 (USBV) - G11-5 (USBV) Always Below 1 Ω
      G1-11 (USBG) - G11-3 (USBG) Always Below 1 Ω
      G1-10 (USBV) or G11-5 (USBV) - Body ground Always 10 kΩ or higher
      G1-11 (USBG) or G11-3 (USBG) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - DCM (TELEMATICS TRANSCEIVER)) 
    1. Check the installation condition.
      1. Check the USB communication lines between the radio and display receiver assembly and DCM (telematics transceiver) for any installation or connection problems.
    2. Disconnect the G108 radio and display receiver assembly connector.
    3. Disconnect the G11 DCM (telematics transceiver) connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G108-1 (USB+) - G11-2 (USB+) Always Below 1 Ω
      G108-2 (USB-) - G11-1 (USB-) Always Below 1 Ω
      G108-3 (USBS) - G11-6 (USBS) Always Below 1 Ω
      G108-1 (USB+) or G11-2 (USB+) - Body ground Always 10 kΩ or higher
      G108-2 (USB-) or G11-1 (USB-) - Body ground Always 10 kΩ or higher
      G108-3 (USBS) or G11-6 (USBS) - Body ground Always 10 kΩ or higher
      GTY903770Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to DCM (Telematics Transceiver))
      *b Front view of wire harness connector
      (to Radio and Display Receiver Assembly)

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  5

  5. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (telematics transceiver) with a new one.

      Refer to REMOVAL [04/2018 - 08/2020]

    2. Clear the DTCs.

      Body Electrical > Navigation System > Clear DTCs 

    3. Turn the engine switch off.
    4. Turn the engine switch on (IG) and wait for 90 seconds.
    5. Recheck for DTCs and check that no DTCs are output.

      Body Electrical > Navigation System > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END 

    Result: 

    NG 

    REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [04/2018 -]