LEMON Manuals: Even more car manuals for everyone
Home >> Toyota >> 2020 >> RAV4 XLE, AWD >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 50 (Power Back Door System (HV) - Diagnostic Codes & Symptom Tests) >> POWER BACK DOOR SYSTEM (for HV Model) >> Power Back Door cannot be Operated Using Any Switch [11/2018 - 10/2023] >> Procedure

Power Back Door cannot be Operated Using Any Switch [11/2018 - 10/2023]: Procedure

WARNING: This page is about a different variant/trim than selected.
  1. CHECK VEHICLE CONDITION 
    1. Check that power back door function on the multi-information display in the combination meter assembly is set to ON.

      Refer to CUSTOMIZE PARAMETERS [11/2018 - 10/2023]

      Result

      Result Proceed to
      Power back door function on the multi-information display in the combination meter assembly is set to ON (power back door system operation is permitted) A
      Power back door function on the multi-information display in the combination meter assembly is set to OFF (power back door system operation is prohibited) B

    Result: 

    B 

    SET POWER BACK DOOR FUNCTION TO ON (PERMIT POWER BACK DOOR SYSTEM OPERATION) 

    Result: 

    A 

    See step  2

  2. CHECK CUSTOMIZE SETTING (UNLOCK KEY TWICE) 
    1. Read the customize setting "Unlock Key Twice" according to the display on the GTS.

      Refer to CUSTOMIZE PARAMETERS [11/2018 - 02/2019] , or refer to CUSTOMIZE PARAMETERS [02/2019 - 08/2020] , or refer to CUSTOMIZE PARAMETERS [08/2020 - 10/2022] , or refer to CUSTOMIZE PARAMETERS [10/2022 - 10/2023]

      Result

      Result Proceed to
      The customize setting is "OFF" A
      The customize setting is "ON" B

    Result: 

    B 

    PERFORM CUSTOMIZE SETTING. Refer to  CUSTOMIZE PARAMETERS [11/2018 - 02/2019]  , or refer to  CUSTOMIZE PARAMETERS [02/2019 - 08/2020]  , or refer to  CUSTOMIZE PARAMETERS [08/2020 - 10/2022]  , or refer to  CUSTOMIZE PARAMETERS [10/2022 - 10/2023] 

    Result: 

    A 

    See step  3

  3. CHECK CUSTOMIZE SETTING (UNLOCK 2 OPERARTION) 
    1. Read the customize setting "Unlock 2 Operattion" according to the display on the GTS.

      Refer to CUSTOMIZE PARAMETERS [11/2018 - 02/2019] , or refer to CUSTOMIZE PARAMETERS [02/2019 - 08/2020] , or refer to CUSTOMIZE PARAMETERS [08/2020 - 10/2022] , or refer to CUSTOMIZE PARAMETERS [10/2022 - 10/2023]

      Result

      Result Proceed to
      The customize setting is "OFF" A
      The customize setting is "ON" B

    Result: 

    B 

    PERFORM CUSTOMIZE SETTING. Refer to  CUSTOMIZE PARAMETERS [11/2018 - 02/2019]  , or refer to  CUSTOMIZE PARAMETERS [02/2019 - 08/2020]  , or refer to  CUSTOMIZE PARAMETERS [08/2020 - 10/2022]  , or refer to  CUSTOMIZE PARAMETERS [10/2022 - 10/2023] 

    Result: 

    A 

    See step  4

  4. CHECK POWER BACK DOOR SYSTEM CONDITION 
    1. Check power back door system condition.

      Result

      Result Proceed to
      The malfunction symptom reproduces A
      The malfunction symptom does not reproduce B

    Result: 

    B 

    GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY. Refer to  Power Back Door cannot be Operated Frequently [11/2018 - 10/2023]  

    Result: 

    A 

    See step  5

  5. CHECK COMBINATION METER ASSEMBLY 
    1. With the vehicle stopped and hybrid control system started, check the shift position indicator operation and that the speedometer indicates 0 km/h (0 mph).

      OK

      Combination meter operates normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

    Result: 

    OK 

    See step  6

  6. CHECK FOR DTC 
    1. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [11/2018 - 10/2023]

      Body Electrical > Back Door > Clear DTCs 

    2. Check for DTCs.

      Refer to DTC CHECK / CLEAR [11/2018 - 10/2023]

      Body Electrical > Back Door > Trouble Codes 

      OK

      DTC is not output.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2018 - 10/2023] 

    Result: 

    OK 

    See step  7

  7. CHECK HARNESS AND CONNECTOR (MULTIPLEX NETWORK DOOR ECU - BATTERY AND BODY GROUND) 
    1. Disconnect the multiplex network door ECU connectors.
      GTY852611Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Rear view of wire harness connector
      (to Multiplex Network Door ECU)
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      R19-10 (GND) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      R18-20 (ECUB) - Body ground Power switch off 11 to 14 V
      R19-1 (B) - Body ground Power switch off 11 to 14 V
      R18-18 (IG) - Body ground Power switch on (IG) 11 to 14 V
      Power switch off Below 1 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  8

  8. READ VALUE USING TECHSTREAM 
    1. Read the Data List according to the display on the Techstream.

      Refer to DATA LIST / ACTIVE TEST [11/2018 - 10/2023]

      Body Electrical > Back Door > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      PBD Main SW Power back door ON/OFF signal ON or OFF Current customize setting displayed -
      Door Lock Signal Back door condition signal Lock or Unlock Lock: Back door locked
      Unlock: Back door unlocked      		 -

      Body Electrical > Back Door > Data List 

      Tester Display
      PBD Main SW
      Door Lock Signal

      Result

      Result Proceed to
      Either item is normal A
      "PBD Main SW" item does not switch to "ON" or "OFF" according to main switch operation B
      "Door Lock Signal" item does not switch to "Lock" or "Unlock" according to operation to lock or unlock all doors C

    Result: 

    B 

    GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

    Result: 

    C 

    See step  12

    Result: 

    A 

    See step  9

  9. READ VALUE USING TECHSTREAM 
    1. Read the Data List according to the display on the Techstream.

      Refer to DATA LIST / ACTIVE TEST [11/2018 - 10/2023]

      Body Electrical > Back Door > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      PBD Touch Sensor (Right) Power back door sensor assembly RH signal ON, OFF or Open ON: Power back door sensor assembly RH pressed
      OFF: Power back door sensor assembly RH not pressed
      Open: Power back door sensor assembly RH circuit open      		 -
      PBD Touch Sensor (Left) Power back door sensor assembly LH signal ON, OFF or Open ON: Power back door sensor assembly LH pressed
      OFF: Power back door sensor assembly LH not pressed
      Open: Power back door sensor assembly LH circuit open      		 -

      Body Electrical > Back Door > Data List 

      Tester Display
      PBD Touch Sensor (Right)
      PBD Touch Sensor (Left)

      Result

      Result Proceed to
      On the Techstream screen, ON or OFF is displayed accordingly A
      On the Techstream screen, ON or OFF is not displayed accordingly or Open is displayed for power back door sensor assembly RH B
      On the Techstream screen, ON or OFF is not displayed accordingly or Open is displayed for power back door sensor assembly LH C

    Result: 

    A 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    C 

    See step  14

    Result: 

    B 

    See step  10

  10. INSPECT POWER BACK DOOR SENSOR ASSEMBLY RH 
    1. Remove the power back door sensor assembly RH.

      Refer to REMOVAL [11/2018 - ]

    2. Inspect the power back door sensor assembly RH.

      Refer to INSPECTION [11/2018 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE POWER BACK DOOR SENSOR ASSEMBLY RH. Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  11

  11. CHECK HARNESS AND CONNECTOR (POWER BACK DOOR SENSOR ASSEMBLY RH - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the R8 power back door sensor assembly RH connector.
    2. Disconnect the R18 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      R8-1 (OSR) - R18-6 (OSR) Always Below 1 Ω
      R8-2 (OSRE) - R18-24 (OSE) Always Below 1 Ω
      R8-1 (OSR) or R18-6 (OSR) - Body ground Always 10 kΩ or higher
      R8-2 (OSRE) or R18-24 (OSE) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  12. CHECK HARNESS AND CONNECTOR (MAIN BODY ECU [MULTIPLEX NETWORK BODY ECU] - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the G43 main body ECU (multiplex network body ECU) connector.
    2. Disconnect the R18 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G43-13 (LSBO) - R18-12 (LIB) Always Below 1 Ω
      G43-13 (LSBO) or R18-12 (LIB) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  13

  13. CHECK MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 
    1. Remove the main body ECU (multiplex network body ECU) with the connector(s) still connected.
      GTY871632Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Component with harness connected
      (Main Body ECU [Multiplex Network Body ECU])

      Refer to REMOVAL [11/2018 - 02/2019] , or refer to REMOVAL [02/2019 - 10/2019] , or refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 12/2021] , or refer to REMOVAL [12/2021 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]

    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      G43-13 (LSBO) - Body ground Always 11 to 14 V

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    NG 

    REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU). Refer to  REMOVAL [11/2018 - 02/2019]  , or refer to  REMOVAL [02/2019 - 10/2019]  , or refer to  REMOVAL [10/2019 - 08/2020]  , or refer to  REMOVAL [08/2020 - 12/2021]  , or refer to  REMOVAL [12/2021 - 10/2022]  , or refer to  REMOVAL [10/2022 - 10/2023] 

  14. INSPECT POWER BACK DOOR SENSOR ASSEMBLY LH 
    1. Remove the power back door sensor assembly LH.

      Refer to REMOVAL [11/2018 - ]

    2. Inspect the power back door sensor assembly LH.

      Refer to INSPECTION [11/2018 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE POWER BACK DOOR SENSOR ASSEMBLY LH. Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  15

  15. CHECK HARNESS AND CONNECTOR (POWER BACK DOOR SENSOR ASSEMBLY LH - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the R9 power back door sensor assembly LH connector.
    2. Disconnect the R18 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      R9-1 (OSL) - R18-26 (OSL) Always Below 1 Ω
      R9-2 (OSLE) - R18-24 (OSE) Always Below 1 Ω
      R9-1 (OSL) or R18-26 (OSL) - Body ground Always 10 kΩ or higher
      R9-2 (OSLE) or R18-24 (OSE) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

scientia non olet · About LEMON Manuals