Power Back Door cannot be Operated Frequently [11/2018 - 10/2023]: Procedure

1. Enter the following menus: Body Electrical / Back Door / Utility / Operation History.

   Refer to CHECK FOR INTERMITTENT PROBLEMS [11/2018 - 10/2023]

   BODY ELECTRICAL > BACK DOOR > UTILITY
   
   

   Tester Display
   Operation History

2. According to the display on the Techstream, check the "Power Back Door Operation (inactive)".

   Result

   Result	Proceed to
   Power back door operation (inactive) item is not stored.	A
   Power back door operation (inactive) item is stored.	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ] 

Result: 

B 

END (explain the cause why it did not operate to the customer)