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Power Back Door does not Operate Using Cabin Switch [11/2024 - ]: Procedure

WARNING: This page is about a different car, the 2025 Toyota RAV4 and 2024 Toyota RAV4. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK VEHICLE CONDITION 
    1. Operate the multi-information display and check the customization status.
      Display Description Default Setting Relevant ECU
      System Settings Function that enables or disables the power back door operation. On On or Off Multiplex network door ECU

      Result

      Result Proceed to
      Customization item is "On" (power back door system operation is possible) A
      Customization item is "Off" (power back door system operation is prohibited) B

    Result: 

    PERFORM CUSTOMIZE SETTING 

    Refer to CUSTOMIZE PARAMETERS [11/2024 - ]

    Result: 

    See step  2

  2. CHECK POWER BACK DOOR SYSTEM 
    1. Check the power back door system.

      Result

      Result Proceed to
      Power back door system does not operate normally A
      Power back door system operates normally B

    Result: 

    GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY 

    Refer to Power Back Door cannot be Operated Frequently [10/2023 - ] 

    Result: 

    See step  3

  3. READ VALUE USING GTS 
    1. Read the Data List according to the display on the GTS.

      Body Electrical > Main Body > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Back Door Operation Switch (Instrument) Power back door control switch signal ON or OFF ON: Power back door control switch on
      OFF: Power back door control switch off
      -

      Body Electrical > Main Body > Data List 

      Tester Display
      Back Door Operation Switch (Instrument)

      OK

      The GTS display changes correctly in response to the switch operation.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU 

    Refer to REMOVAL [10/2023 - ]

    Result: 

    NG 

    See step  4

  4. INSPECT POWER BACK DOOR CONTROL SWITCH 

    Refer to INSPECTION [11/2018 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE POWER BACK DOOR CONTROL SWITCH 

    Refer to REMOVAL [11/2018 - ]

    Result: 

    OK 

    See step  5

  5. CHECK HARNESS AND CONNECTOR (POWER BACK DOOR CONTROL SWITCH - MAIN BODY ECU [MULTIPLEX NETWORK BODY ECU] AND BODY GROUND) 
    1. Disconnect the G11 power back door control switch connector.
    2. Disconnect the G45 main body ECU (multiplex network body ECU) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G11-5 (MSW) - G45-4 (PBDS) Always Below 1 Ω
      G11-2 (MSE) - Body ground Always Below 1 Ω
      G11-5 (MSW) or G45-4 (PBDS) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 

    Refer to REMOVAL [10/2023 - ]

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR