How To Proceed With Troubleshooting [12/2021 - 10/2023]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.
   1. for HV Model:

      Refer to DIAGNOSIS SYSTEM [12/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

   2. for Gasoline Model:

      Refer to DIAGNOSIS SYSTEM [12/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]

for Gasoline Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

Result: 

A 

See step  5

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [12/2021 - 10/2023] 

   Body Electrical > Main Body > Trouble Codes 

   Body Electrical > Front Recognition Camera (Front Lighting Control) > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 11/2024] 

Result: 

A 

See step  6

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE 

Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ] 

Result: 

A 

See step  7

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [12/2021 - 10/2023] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [12/2021 - ] 

3. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END