How To Proceed With Troubleshooting [11/2024 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.
   1. for HV Model:

      Refer to DIAGNOSIS SYSTEM [11/2024 - ]

   2. for Gasoline Model:

      Refer to DIAGNOSIS SYSTEM [11/2024 - ]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]

for Gasoline Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]

Result: 

A 

See step  5

HINT: 

Refer to Vehicle Control History.

Refer to VEHICLE CONTROL HISTORY [11/2024 - ]

1. Check for vehicle control history and note any codes that are output.

   Body Electrical > Front Recognition Camera (Front Lighting Control) > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Body Electrical > Main Body > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   No vehicle control history is output	A
   Vehicle control history is output	B

Result: 

B 

GO TO VEHICLE CONTROL HISTORY 

Refer to VEHICLE CONTROL HISTORY [11/2024 - ]

Result: 

A 

See step  6

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE 

Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ] 

Result: 

A 

See step  7

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2024 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [12/2021 - ] 

3. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END