How To Proceed With Troubleshooting [10/2023 - 11/2024]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with ignition switch off.
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with ignition switch off.
- INSPECT CAN COMMUNICATION SYSTEM*
- Use the Techstream to check if the CAN communication system is functioning normally.
- for HV Model:
Refer to DIAGNOSIS SYSTEM [10/2023 - 11/2024]
- for Gasoline Model:
Refer to DIAGNOSIS SYSTEM [10/2023 - 11/2024]
Result
Result Proceed to CAN communication system DTCs are not output A CAN communication system DTCs are output B - for HV Model:
Result:
B
GO TO CAN COMMUNICATION SYSTEM
for HV Model:
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]
for Gasoline Model:
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]
Result:
A
See step 5
- Use the Techstream to check if the CAN communication system is functioning normally.
- CONFIRM MODEL
Result:
B
See step 8
Result:
A
See step 6
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [10/2023 - 11/2024]
Body Electrical > Main Body > Trouble Codes
Body Electrical > Front Recognition Camera (Front Lighting Control) > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART
Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 11/2024]
Result:
A
See step 7
- Check for DTCs.
- CHECK FOR VEHICLE CONTROL HISTORY* (FRONT RECOGNITION CAMERA (FRONT LIGHTING CONTROL))
HINT:
Refer to Vehicle Control History.
Refer to VEHICLE CONTROL HISTORY [10/2023 - 11/2024]
- Check for vehicle control history and note any codes that are output.
Body Electrical > Front Recognition Camera (Front Lighting Control) > Utility
Tester Display Vehicle Control History (RoB) Body Electrical > Main Body > Utility
Tester Display Vehicle Control History (RoB) Result
Result Proceed to No vehicle control history is output A Vehicle control history is output B
Result:
A
See step 9
Result:
B
GO TO VEHICLE CONTROL HISTORY
- Check for vehicle control history and note any codes that are output.
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [10/2023 - 11/2024]
Body Electrical > Main Body > Trouble Codes
Body Electrical > Front Recognition Camera (Front Lighting Control) > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART
Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 11/2024]
Result:
A
See step 9
- Check for DTCs.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B
Result:
B
GO TO PROBLEM SYMPTOMS TABLE
Refer to PROBLEM SYMPTOMS TABLE [12/2021 - ]
Result:
A
See step 10
- Refer to Problem Symptoms Table.
- OVERALL ANALYSIS AND TROUBLESHOOTING*
- Data List / Active Test
- Terminals of ECU
Refer to TERMINALS OF ECU [12/2021 - ]
- Inspection
Result
Proceed to NEXT
Result:
NEXT
See step 11
- ADJUST, REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 12
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END