How To Proceed With Troubleshooting [11/2023 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Use the GTS to check if the CAN communication system is functioning normally.

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   for HV Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

Result: 

A 

See step  5

1. Check the vehicle specifications.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  6

Result

Result: 

NEXT 

See step  7

1. Check for DTCs and note any codes that are output.

   Body Electrical > Clearance Warning > Trouble Codes 

2. Clear the DTCs.

   Body Electrical > Clearance Warning > Clear DTCs 

3. Check for DTCs.

   Body Electrical > Clearance Warning > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are output	A
   DTCs are not output	B

Result: 

B 

See step  9

Result: 

A 

See step  8

1. Refer to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  13

HINT: 

Refer to Vehicle Control History (RoB)*.

Refer to VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]

1. Check for vehicle control history (RoB)* and note any codes that are output.

   Body Electrical > Clearance Warning > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   No vehicle control history (RoB)* is output (Problem symptom does not occur)	A
   No vehicle control history (RoB)* is output (Problem symptom occurs)	B
   X20C0 or X20C1 is output	C
   Any vehicle control history (RoB)* other than X20C0 and X20C1 is output	D

Result: 

B 

See step  11

Result: 

C 

GO TO CALIBRATION. Refer to  CALIBRATION [11/2023 - ]  

Result: 

D 

GO TO VEHICLE CONTROL HISTORY (RoB)*. Refer to  VEHICLE CONTROL HISTORY (RoB) [11/2023 - ] 

Result: 

A 

See step  10

1. Refer to Symptom Simulation.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [11/2023 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  13

Result: 

A 

See step  12

1. Terminals of ECU

   Refer to TERMINALS OF ECU [11/2023 - ] 

2. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2023 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

See step  14

Result

Result: 

NEXT 

See step  15

Result

Result: 

NEXT 

See step  16

Result

Result: 

NEXT 

END