Problem Symptoms Table [04/2020 - 09/2022]

WARNING: This page is about a different variant/trim than selected.

HYBRID CONTROL SYSTEM

Symptom	Suspected Area	Link
Cannot enter EV drive mode	CAN Communication System	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
	Pattern Select Switch EV Mode Circuit	Refer to Pattern Select Switch EV Mode Circuit [04/2020 - 09/2022]
	EV drive mode switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
EV mode indicator light does not illuminate	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
	EV drive mode switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Pattern Select Switch EV Mode Circuit	Refer to Pattern Select Switch EV Mode Circuit [04/2020 - 09/2022]
EV mode indicator light does not turn off	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
	EV drive mode switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Pattern Select Switch EV Mode Circuit	Refer to INSPECTION [01/2019 - ]
Cannot enter SPORT/ECO mode	CAN Communication System	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
	Drive mode select switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Drive Mode Select Switch Circuit	Refer to Drive Mode Select Switch Circuit [04/2020 - 09/2022]
	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
SPORT/ECO mode indicator light does not illuminate	Drive mode select switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Drive Mode Select Switch Circuit	Refer to Drive Mode Select Switch Circuit [04/2020 - 09/2022]
	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
SPORT/ECO mode indicator light does not turn off	Drive mode select switch (Combination switch assembly)	Refer to INSPECTION [01/2019 - ]
	Drive Mode Select Switch Circuit	Refer to Drive Mode Select Switch Circuit [04/2020 - 09/2022]
	Combination meter assembly	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
Hunting (Poor idle)	Check for Diagnosis Related Information*1	Refer to UTILITY [04/2020 - 09/2022] Refer to UTILITY [04/2020 - 09/2022]
Hunting (Poor idle)	Drive Start Control	Refer to Drive Start Control [04/2020 - 09/2022]
Hesitation and/or poor acceleration	Check for Diagnosis Related Information*1	Refer to UTILITY [04/2020 - 09/2022] Refer to UTILITY [04/2020 - 09/2022]
	Brake Override System	Refer to Brake Override System [04/2020 - 09/2022]
	Drive Start Control	Refer to Drive Start Control [04/2020 - 09/2022]
Shift position indicator is malfunctioning	Indicator Circuit	Refer to Indicator Circuit [04/2020 - 09/2022]
Power switch does not turn on (READY).	Smart Key System (for start function)	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [01/2019 - 09/2022]
	ECU Power Source Circuit (Hybrid control system)	Refer to ECU Power Source Circuit [04/2020 - 09/2022]
	Hybrid vehicle control ECU	Refer to REMOVAL [04/2020 - 09/2022]
	ECM	Refer to REMOVAL [04/2020 - 09/2022]
Loud rattle from hybrid vehicle transaxle	Check Idle Learning	Refer to INITIALIZATION [01/2019 - 09/2022]
	Transmission input damper assembly	Refer to REMOVAL [04/2020 - 09/2022]
	Hybrid vehicle transaxle assembly	Refer to REMOVAL [04/2020 - 09/2022]
	Engine misfire	-

*1: If any of the following Diagnosis Related Information items are output, perform troubleshooting for the corresponding DTCs.

RESULT

Result		Link
Hybrid control system	P3123-87	Refer to DTC P3123-87: Lost Communication with Drive Motor Control Module "A" from Hybrid/EV Control Module Missing Message [04/2020 - 09/2022]
Motor generator control system	P3124-1F	Refer to DTC P3124-1F: Lost Communication between Drive Motor "A" and HV ECU Circuit Intermittent; DTC P3124-87: Lost Communication between Drive Motor "A" and HV ECU Missing Message [04/2020 - 09/2022]
Motor generator control system	P3124-87