Green And Red Indicators Do Not Come On When IG-ON [04/2018 - 08/2020]: Procedure

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Perform "Health Check" using the Techstream and check that Telematics (Safety Connect) is listed on "Health Check Result".

   Refer to HEALTH CHECK [04/2018 - 08/2020]

   Result

   Result	Proceed to
   "Telematics" is displayed on the Techstream	A
   "Telematics" is not displayed on the Techstream	B

Result: 

B 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [04/2018 - 08/2020] 

Result: 

A 

See step  2

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Check current DTCs and history DTCs.

   Refer to DTC CHECK / CLEAR [04/2018 - 08/2020]

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

A 

CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [04/2018 - ] 

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [04/2018 - 08/2020]