How To Proceed With Troubleshooting [04/2018 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the auxiliary battery voltage with power switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Refer to Navigation System.

   Refer to PROBLEM SYMPTOMS TABLE [04/2018 - 08/2020] , or refer to PROBLEM SYMPTOMS TABLE [08/2020 - ]

   OK

   Navigation system is normal.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO NAVIGATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [04/2018 - ] 

Result: 

OK 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [04/2018 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [04/2018 - ] 

Result: 

A 

See step  5

1. Check for DTCs and note any codes that are output.

   Chassis > Panoramic View Monitor > Trouble Codes 

2. Clear the DTCs.

   Chassis > Panoramic View Monitor > Clear DTCs 

3. Recheck for DTCs. Try to reproduce the DTCs by simulating the original activity that the DTC suggests.

   Chassis > Panoramic View Monitor > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [04/2018 - ]  

Result: 

A 

See step  6

1. Refer to the Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [04/2018 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  8

Result: 

A 

See step  7

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [04/2018 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [04/2018 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END