Green Indicator Remains Off [08/2019 - ]: Procedure

1. After the engine switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

   OK

   Green indicator comes on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  6

Result: 

OK 

See step  2

1. Confirm the indicator status 5 seconds after the engine switch is turned on (IG).

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

B 

See step  3

1. Turn the engine switch off.
2. Connect the Techstream to the DLC3.
3. Turn the engine switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Choose "Telematics" from the System Selection Menu, and then click "Utility".
6. Click "VIN Synchronization" on the Utility Selection Menu.

   Refer to DCM ACTIVATION [08/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Confirm the indicator status at 5 seconds after the engine switch is turned on (IG).

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

END 

Result: 

B 

See step  5

1. Replace the DCM (telematics transceiver).

   Refer to REMOVAL [08/2019 - ]

   NOTE:

   • The engine switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [08/2019 - ] 

1. Turn the engine switch off.
2. Connect the Techstream to the DLC3.
3. Turn the engine switch on (IG) and wait for 10 seconds or more.
4. Turn the Techstream on.
5. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [08/2019 - ]

6. Check for DTCs and check that no DTCs are output.

   OK

   No DTCs are output.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

Result: 

OK 

See step  7

1. Replace the DCM (telematics transceiver) with a new one.

   Refer to REMOVAL [08/2019 - ]

   NOTE:

   • The engine switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [08/2019 - ]