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Home >> Toyota >> 2019 >> RAV4 XLE, FWD >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 48 (Power Back Door System (HV) - Diagnostic Codes & Symptom Tests) >> POWER BACK DOOR SYSTEM (for HV Model) >> Power Back Door does not Operate Using Outside Switch [11/2018 - 10/2023] >> Procedure

Power Back Door does not Operate Using Outside Switch [11/2018 - 10/2023]: Procedure

WARNING: This page is about a different variant/trim than selected.
  1. CHECK VEHICLE CONDITION 
    1. Check that power back door function on the multi-information display in the combination meter assembly is set to ON.

      Refer to CUSTOMIZE PARAMETERS [11/2018 - 10/2023]

      Result

      Result Proceed to
      Power back door function on the multi-information display in the combination meter assembly is set to ON (power back door system operation is permitted) A
      Power back door function on the multi-information display in the combination meter assembly is set to OFF (power back door system operation is prohibited) B

    Result: 

    SET POWER BACK DOOR FUNCTION TO ON (PERMIT POWER BACK DOOR SYSTEM OPERATION) 

    Result: 

    See step  2

  2. CHECK POWER BACK DOOR SYSTEM CONDITION 
    1. Check power back door system condition.

      Result

      Result Proceed to
      The malfunction symptom reproduces A
      The malfunction symptom does not reproduce B

    Result: 

    GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY. Refer to  Power Back Door cannot be Operated Frequently [11/2018 - 10/2023]  

    Result: 

    See step  3

  3. READ VALUE USING TECHSTREAM 
    1. Read the Data List according to the display on the Techstream.

      Refer to DATA LIST / ACTIVE TEST [11/2018 - 10/2023]

      Body Electrical > Back Door > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      PBD Close SW No. 1 power back door control switch signal ON or OFF ON: No. 1 power back door control switch pushed
      OFF: No. 1 power back door control switch not pushed
      -

      Body Electrical > Back Door > Data List 

      Tester Display
      PBD Close SW

      OK

      The No. 1 power back door control switch functions as specified in the normal condition column.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    NG 

    See step  4

  4. INSPECT NO. 1 POWER BACK DOOR CONTROL SWITCH 
    1. Remove the No. 1 power back door control switch.

      Refer to REMOVAL [11/2018 - ]

    2. Inspect the No. 1 power back door control switch.

      Refer to INSPECTION [11/2018 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE NO. 1 POWER BACK DOOR CONTROL SWITCH. Refer to  REMOVAL [11/2018 - ] 

    Result: 

    OK 

    See step  5

  5. CHECK HARNESS AND CONNECTOR (NO. 1 POWER BACK DOOR CONTROL SWITCH - MULTIPLEX NETWORK DOOR ECU AND BODY GROUND) 
    1. Disconnect the R17 No. 1 power back door control switch connector.
    2. Disconnect the R18 multiplex network door ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      R17-1 (CLS) - R18-8 (BDDN) Always Below 1 Ω
      R17-2 (E) - Body ground Always Below 1 Ω
      R17-1 (CLS) or R18-8 (BDDN) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [11/2018 - 10/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR