Green Indicator Remains Off [06/2015 - 01/2018]: Procedure
- CONFIRM GREEN INDICATOR COMES ON
- After the power switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK
Green indicator comes on.
Result
Proceed to OK NG
Result:
NG
See step 7
Result:
OK
See step 2
- After the power switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
- CONFIRM SUBSCRIPTION MODE
- Confirm the indicator status 5 seconds after the power switch is turned on (IG).
Result
Result Proceed to Green indicator remains on A Green indicator remains off B Red and Green indicators both flash (1 second intervals, for 20 seconds) C HINT:
If red and green indicators are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.
Result:
A
CHECK FOR INTERMITTENT PROBLEMS. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2015 - 11/2018]
Result:
C
CHANGE SUBSCRIPTION MODE
Result:
B
See step 3
- Confirm the indicator status 5 seconds after the power switch is turned on (IG).
- INPUT VIN WITH TECHSTREAM
- Turn the power switch off.
- Connect the Techstream to the DLC3.
- Turn the power switch on (IG) and wait for 10 seconds.
- Turn the Techstream on.
- Select "Vehicle Inquiry" and input the VIN.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- CONFIRM SUBSCRIPTION MODE
- Confirm the indicator status at 5 seconds after the power switch is turned on (IG).
Result
Result Proceed to Green indicator remains on A Green indicator remains off B
Result:
A
END
Result:
B
See step 5
- Confirm the indicator status at 5 seconds after the power switch is turned on (IG).
- REPLACE DCM (TELEMATICS TRANSCEIVER)
- Replace the DCM (Telematics Transceiver).
Refer to REMOVAL [06/2015 - 01/2018]
NOTE:- The power switch must be off.
- Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
Result
Proceed to NEXT
Result:
NEXT
See step 6
- Replace the DCM (Telematics Transceiver).
- PERFORM PRL UPDATE
- Perform "PRL UPDATE".
Refer to PRL UPDATE [06/2015 - 01/2018]
Result
Proceed to NEXT
Result:
NEXT
PERFORM DCM ACTIVATION. Refer to DCM ACTIVATION [06/2015 - 01/2018]
- Perform "PRL UPDATE".
- CHECK DTC
- Turn the power switch off.
- Connect the Techstream to the DLC3.
- Turn the power switch on (IG) and wait for 10 seconds.
- Turn the Techstream on.
- Perform "Health Check" and check for current DTCs.
Refer to HEALTH CHECK [06/2015 - 01/2018]
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [06/2015 - 01/2018]
Result:
A
See step 8
- REPLACE DCM (TELEMATICS TRANSCEIVER)
- Replace the DCM (Telematics Transceiver).
Refer to REMOVAL [06/2015 - 01/2018]
NOTE:- The power switch must be off.
- Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
Result
Proceed to NEXT
Result:
NEXT
See step 9
- Replace the DCM (Telematics Transceiver).
- PERFORM PRL UPDATE
- Perform "PRL UPDATE".
Refer to PRL UPDATE [06/2015 - 01/2018]
Result
Proceed to NEXT
Result:
NEXT
PERFORM DCM ACTIVATION. Refer to DCM ACTIVATION [06/2015 - 01/2018]
- Perform "PRL UPDATE".