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DTC B15CC: Backup Battery Failure [06/2015 - 01/2018]: Procedure

  1. CHECK DTC 
    1. Turn the power switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the power switch on (IG) and wait for 10 seconds.
    4. Perform "HEALTH CHECK" and check for current DTCs.

      Refer to HEALTH CHECK [06/2015 - 01/2018]

      Result

      Result Proceed to
      DTC B15CC is output A
      DTC B15CC is not output B

    Result: 

    CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2015 - 11/2018] 

    Result: 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - MAYDAY BATTERY [BACK-UP BATTERY]) 
    1. Disconnect the G55 DCM (Telematics Transceiver) connector.
    2. Disconnect the G104 mayday battery (back-up battery) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G55-30 (BBI+) - G104-1 (BBO+) Always Below 1 Ω
      G55-13 (BBI-) - G104-5 (BBO-) Always Below 1 Ω
      G55-20 (CTR1) - G104-3 (BTR1) Always Below 1 Ω
      G55-21 (CTR2) - G104-4 (BTR2) Always Below 1 Ω
      G55-30 (BBI+) - Body ground Always 10 kΩ or higher
      G55-13 (BBI-) - Body ground Always 10 kΩ or higher
      G55-20 (CTR1) - Body ground Always 10 kΩ or higher
      G55-21 (CTR2) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  3

  3. REPLACE MAYDAY BATTERY (BACK-UP BATTERY) 
    1. Replace the mayday battery (back-up battery) with a normal one and check if the same problem occurs again.

      Refer to REMOVAL [06/2015 - 01/2018]

      NOTE:

      The mayday battery (back-up battery) must not be replaced while an ACN call is in progress.

      Refer to ACN CALL END [06/2015 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CLEAR DTC 
    1. Clear the DTC.

      Refer to DTC CHECK / CLEAR [06/2015 - ]

      Body Electrical > Telematics > Clear DTCs 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  5

  5. RECHECK DTC 
    1. Recheck for DTCs and check if the same trouble occurs again.

      Refer to DTC CHECK / CLEAR [06/2015 - ]

      OK

      No DTC is output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (MAYDAY BATTERY [BACK-UP BATTERY] IS DEFECTIVE) 

    Result: 

    NG 

    See step  6

  6. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver).

      Refer to REMOVAL [06/2015 - 01/2018]

      NOTE:
      • The power switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  7

  7. PERFORM PRL UPDATE 
    1. Perform "PRL UPDATE".

      Refer to PRL UPDATE [06/2015 - 01/2018]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [06/2015 - 01/2018]