Black Screen [12/2013 - ]: Procedure

1. Check that the display is not in screen off mode.

   OK

   The display setting is not in screen off mode.

   Result

   Proceed to
   OK
   NG

Result:  2

NG 

CHANGE SCREEN TO SCREEN ON MODE 

Result:  1

OK 

See step  2

1. Check that the screen color quality can be set.

   OK

   Setting is possible.

   Result

   Proceed to
   OK
   NG

Result:  1

OK 

SET SCREEN COLOR QUALITY TO NORMAL 

Result:  2

NG 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2013 - 11/2015]  Refer to  PROBLEM SYMPTOMS TABLE [11/2015 - 11/2016]  Refer to  PROBLEM SYMPTOMS TABLE [11/2016 - ]