How To Proceed With Troubleshooting [10/2020 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer to confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 08/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2021 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the GTS, check for CAN communication system DTCs.

   Refer to DIAGNOSIS SYSTEM [10/2020 - 08/2021] , or refer to DIAGNOSIS SYSTEM [08/2021 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2017 - ] 

Result: 

A 

See step  5

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [10/2020 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  7

Result: 

A 

See step  6

1. Operation Check

   Refer to OPERATION CHECK [10/2020 - ] 

2. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

END