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Home >> Toyota >> 2017 >> Highlander XLE, FWD >> Repair and Diagnosis >> Electrical >> Gauges >> Meter / Gauge / Display - Inspection - (Except Hybrid) >> Meter / Gauge System >> How To Proceed With Troubleshooting [12/2013 - ] >> Procedure

How To Proceed With Troubleshooting [12/2013 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 

    Result: 

    Go to next step 

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    Go to next step 

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check if CAN communication DTCs are output:

      Refer to DIAGNOSIS SYSTEM [12/2013 - 11/2016]

      Refer to DIAGNOSIS SYSTEM [11/2016 - ]

      Result

      Result Proceed to
      CAN communication DTCs are not output. A
      CAN communication DTCs are output. B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM  :

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2013 - 11/2016]

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2016 - ]

    Result: 

    Go to next step 

  5. CHECK FOR DTC* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [12/2013 - ]

      Body Electrical > Combination Meter > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output. A
      DTCs are output. B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART  :

    Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2013 - 11/2016]

    Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2016 - ]

    Result: 

    Go to next step 

  6. PROBLEM SYMPTOM CONFIRMATION 

    Result: 

    Go to next step 

  7. SYMPTOM SIMULATION 

    Result: 

    Go to next step 

  8. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table:

      Refer to PROBLEM SYMPTOMS TABLE [12/2013 - 11/2016]

      Refer to PROBLEM SYMPTOMS TABLE [11/2016 - ]

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE  :

    Refer to PROBLEM SYMPTOMS TABLE [12/2013 - 11/2016]

    Refer to PROBLEM SYMPTOMS TABLE [11/2016 - ]

    Result: 

    Go to next step 

  9. CIRCUIT INSPECTION 

    Result: 

    Go to next step 

  10. REPAIR OR REPLACE 

    Result: 

    Go to next step 

  11. CONFIRMATION TEST 

    Result: 

    NEXT 

    END