How To Proceed With Troubleshooting [12/2013 - ]: Procedure

VEHICLE BROUGHT TO WORKSHOP
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CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
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INSPECT BATTERY VOLTAGE
1. Measure the battery voltage.
  Standard Voltage
  
  11 to 14 V
  
  If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
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INSPECT CAN COMMUNICATION SYSTEM*

Using the Techstream, check if the CAN communication system is functioning normally.

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2013 - 11/2016] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2016 - ]

Result

Result	Proceed to
CAN communication system DTCs are not output	A
CAN communication system DTCs are output	B

Result: 2

B

GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2013 - 11/2016] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2016 - ]

Result: 1

A

See step 5

PROBLEM SYMPTOMS TABLE

Refer to Problem Symptoms Table.

Refer to PROBLEM SYMPTOMS TABLE [12/2013 - ]

Result

Result	Proceed to
Fault is not listed in Problem Symptoms Table	A
Fault is listed in Problem Symptoms Table	B

Result: 2

B

GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [12/2013 - ]

Result: 1

A

See step 6

OVERALL ANALYSIS AND TROUBLESHOOTING*
1. Data List / Active Test
  Refer to DATA LIST / ACTIVE TEST [12/2013 - ]
2. Terminals of ECU
  Refer to TERMINALS OF ECU [12/2013 - 11/2016] Refer to TERMINALS OF ECU [11/2016 - ]
3. Inspection
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ADJUST, REPAIR OR REPLACE
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CONFIRMATION TEST
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END