A Remote Control System Does Not Operate [12/2013 - ]: Procedure

1. Check that the dry-cell battery of the rear switch and volume assembly is not depleted.

   OK

   Battery is not depleted.

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE REAR SWITCH AND VOLUME ASSEMBLY BATTERY 

Result: 

OK 

Go to next step 

1. Clean the infrared ray receiving portion on the television display assembly.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a

   Example

2. Check if the malfunction recurs.

   OK

   The remote control system returns to normal.

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

Go to next step 

1. Check that the remote control operation of the rear seat entertainment system is not locked.

   OK

   The rear seat entertainment system is not locked.

   Proceed to
   OK
   NG

Result: 

NG 

RELEASE LOCK 

Result: 

OK 

Go to next step 

1. Replace the rear switch and volume assembly with a new or known good one.
2. Check that the remote control system operates normally.

   OK

   The remote control system operates normally.

   Proceed to
   OK
   NG

Result: 

OK 

END (REAR SWITCH AND VOLUME ASSEMBLY WAS DEFECTIVE) 

Result: 

NG 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE: 

Refer to PROBLEM SYMPTOMS TABLE [12/2013 - ] .