DTC B2311: Power Window Motor Malfunction [08/2015 - ]: Procedure

1. Clear the DTCs. Refer to DTC CHECK / CLEAR [08/2015 - ] .
2. Check for DTCs. Refer to DTC CHECK / CLEAR [08/2015 - ] .

NG → See step   2 

OK → See step   10 

1. Check the parts which the DTCs have been output from.

   Result:

   Result	Proceed to
   DTC output from power window regulator motor assembly (for driver door)	A
   DTC output from power window regulator motor assembly (for front passenger door)	B

B → See step   4 

A: Go to next step 

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

1. Measure the voltage according to the value(s) in the table below.

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   K9-2 (B) - K9-1 (GND)	Always	11 to 14 V

2. Measure the resistance according to the value(s) in the table below.

   Standard Resistance

   Tester Connection	Condition	Specified Condition
   K9-1 (GND) - Body ground	Always	Below 1 Ω

   TEXT IN ILLUSTRATION
   
   

   *a	Front view of wire harness connector (to Power Window Regulator Motor Assembly)

OK → See step   5 

NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

1. Measure the voltage according to the value(s) in the table below.

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   J18-2 (B) - J18-1 (GND)	Always	11 to 14 V

2. Measure the resistance according to the value(s) in the table below.

   Standard Resistance

   Tester Connection	Condition	Specified Condition
   J18-1 (GND) - Body ground	Always	Below 1 Ω

   TEXT IN ILLUSTRATION
   
   

   *a	Front view of wire harness connector (to Power Window Regulator Motor Assembly)

NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

OK: Go to next step 

1. Connect the Techstream to the DLC3.
2. Turn the ignition switch to ON.
3. Turn the Techstream on.
4. Enter the following menus: Body Electrical / (desired system) / Active Test.

   HINT: 

   Perform the Active Test for the power window regulator motor assembly that has DTC B2311 stored in its ECU.

5. Perform the Active Test according to the display on the Techstream.
   WARNING:

   Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.

   D-DOOR MOTOR
   
   

   Tester Display	Test Part	Control Range	Diagnostic Note
   Power Window	Power window	OFF / DOWN / UP	-

   P-DOOR MOTOR
   
   

   Tester Display	Test Part	Control Range	Diagnostic Note
   Power Window	Power window	OFF / DOWN / UP	-

   OK

   Each power window motor operates.

   Result:

   Result	Proceed to
   OK	A
   NG (Driver door power window)	B
   NG (Front passenger door power window)

B → See step   11 

A: Go to next step 

1. Initialize the power window regulator motor assembly. Refer to INITIALIZATION [08/2015 - ] .

   HINT: 

   Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU.

NEXT: Go to next step 

1. Check that the power window operates normally by opening and closing the window. Refer to OPERATION CHECK [08/2015 - ] .

   HINT: 

   Check the power window operation of the window where DTC B2311 has been stored.

   OK

   Each power window operates normally.

   Result:

   Result	Proceed to
   OK	A
   NG (Driver door power window)	B
   NG (Front passenger door power window)

B → See step   11 

A: Go to next step 

1. Check that the power window components are installed correctly.

   OK

   Power window components are installed correctly.

NG → INSTALL PARTS CORRECTLY 

OK: Go to next step 

1. Turn the ignition switch off.
2. Wait for at least 10 seconds, and then turn the ignition switch to ON.
3. Check for DTCs. Refer to DTC CHECK / CLEAR [08/2015 - ] .

   OK

   DTC B2311 is not output.

   Result:

   Result	Proceed to
   OK	A
   NG (Driver door power window)	B
   NG (Front passenger door power window)

B → See step   11 

A → END