Voice is not Recognized [08/2015 - ]: Procedure

CHECK CONDITION

Check if the system voice recognition level is low for recognizing a particular voice.

Result

Result	Proceed to
System voice recognition level is low only for a particular voice.	A
System voice recognition level is low for any voice.	B

HINT:

System voice recognition level varies depending on voice and pronunciation. This is not a malfunction.
To achieve better voice recognition, ask the customer to watch the tutorial or perform the voice training to train the system.

B → See step 2

A → END

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [08/2015 - ]