Satellite Radio Broadcast cannot be Received [08/2015 - ]: Procedure

1. Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   TEXT IN ILLUSTRATION
   
   

   *a	Example	*b	In a tunnel
   *c	In a building	*d	Under an overpass
   *e	On a forest or tree-lined path	*f	Between tall buildings
   *g	Under a cliff or overhang	-	-

   HINT: 

   If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

   OK

   Area above vehicle is not blocked.

NG → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

OK: Go to next step 

1. Check if CH001 (free broadcast) can be received.

   OK

   CH001 can be received.

NG → See step   6 

OK: Go to next step 

1. Check the display screen.

   Result

   Result	Proceed to
   "SAT Ch Unauth" is displayed.	A
   "-----" is displayed.	B
   None of the displays above are shown.	C

B → THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME 

C → See step   6 

A: Go to next step 

1. Check if the pay-type contract has been extended, or if the contract period has ended.

   OK

   Pay-type contract is valid.

NG → TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY 

OK: Go to next step 

1. Perform activation refresh by referring to the satellite radio company web site (http://care.siriusxm.com/retailrefresh_view.action).

   OK

   Malfunction disappears.

   HINT: 

   The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.

NG → See step   13 

OK → END 

1. Check the display screen.

   Result

   Result	Proceed to
   "SAT Ck Antenna" is displayed.	A
   "SAT No Signal" is displayed.	B
   "Loading" is displayed.	B
   "SAT Ch Off Air" is displayed.	C
   After "SAT Ch Unavail" is displayed, display automatically switches to CH001.	D
   None of the displays above are shown.	E

B → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

C → CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CHECK WITH RADIO STATION) 

D → CHANNEL BROADCAST HAS ENDED (CHECK WITH RADIO STATION) 

E → See step   12 

A: Go to next step 

1. Replace the navigation wire with a new or known good one and check if radio broadcasts can be received normally. Refer to REMOVAL [08/2015 - ] .

   OK

   Radio broadcasts can be received normally.

NG → See step   8 

OK → END 

1. Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally. Refer to REMOVAL [08/2015 - ] .

   OK

   Radio broadcasts can be received normally.

NG → See step   9 

OK → END 

1. Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally. Refer to REMOVAL [08/2015 - ] .

   OK

   Radio broadcasts can be received normally.

NG → See step   10 

OK → END 

1. Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally. Refer to REMOVAL [08/2015 - ] .

   OK

   Radio broadcasts can be received normally.

NG → See step   11 

OK → END 

1. Replace the roof antenna assembly with a new or known good one and check if radio broadcasts can be received normally. Refer to REMOVAL [08/2015 - ] .

   OK

   Radio broadcasts can be received normally.

NG → See step   12 

OK → END 

1. Check if CH000 is currently selected.

   OK

   CH000 is selected.

NG → See step   13 

OK → END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)