CD/DVD Sound Skips [08/2015 - ]: Procedure

1. Check that the disc is not deformed or cracked.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   OK

   No deformation or cracks on the disc

NG → END (DISC IS FAULTY) 

OK: Go to next step 

1. Check the disc.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   OK

   The disc is clean.

   NOTE:

   Do not use a conventional record cleaner or anti-static preservative.

   HINT: 

   If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

NG → CLEAN DISC 

OK: Go to next step 

1. Replace the disc with a known good one and check that the malfunction disappears.

   OK

   Malfunction disappears.

NG → See step   4 

OK → END (DISC WAS FAULTY) 

1. Check the radio and display receiver assembly installation condition.
   1. Check that the radio and display receiver assembly is properly installed.

      OK

      The radio and display receiver assembly is properly installed.

NG → REINSTALL RADIO AND DISPLAY RECEIVER ASSEMBLY PROPERLY 

OK → See step   5