Green Indicator Remains Off [10/2014 - ]: Procedure
- CONFIRM GREEN INDICATOR COMES ON
- After engine switched on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK
Green indicator comes on.
Result:
NG
See step 7
Result:
OK
See step 2
- After engine switched on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
- CONFIRM SUBSCRIPTION MODE
- Confirm the indicator status at 5 seconds after engine switch on (IG).
Result
Result Proceed to Green indicator remains on. A Green indicator remains off. B Red and Green indicators both flash
(1 second intervals, for 20 seconds).C HINT:
If the red and green indicators are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.
Result:
A
CHECK FOR INTERMITTENT PROBLEMS
(Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] )
Result:
C
CHANGE SUBSCRIPTION MODE
Result:
B
See step 3
- Confirm the indicator status at 5 seconds after engine switch on (IG).
- INPUT VIN WITH TECHSTREAM
- Turn the engine switch off.
- Connect the Techstream to the DLC3.
- Turn the engine switch on (IG) and wait for 10 seconds.
- Turn the Techstream on.
- Select "Vehicle Inquiry" and input VIN.
Result:
NEXT
See step 4
- CONFIRM SUBSCRIPTION MODE
- Confirm the indicator status at 5 seconds after engine switch on (IG).
Result
Result Proceed to Green indicator remains on. A Green indicator remains off. B
Result:
A
END
Result:
B
See step 5
- Confirm the indicator status at 5 seconds after engine switch on (IG).
- REPLACE DCM (TELEMATICS TRANSCEIVER)
- Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ]
).NOTE:
- The engine switch must be off.
- Do not replace the DCM (Telematics Transceiver) with one from another vehicle.
Result:
NEXT
See step 6
- Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ]
).
- PERFORM PRL UPDATE
- Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).
Result:
NEXT
PERFORM DCM ACTIVATION
(Refer to DCM ACTIVATION [10/2014 - ] )
- CHECK DTC
- Turn the engine switch off.
- Connect the Techstream to the DLC3.
- Turn the engine switch on (IG) and wait for 10 seconds.
- Turn the Techstream on.
- Perform "Health Check" and check for current DTCs (Refer to HEALTH CHECK [10/2014 - ]
).
Result
Result Proceed to DTC is not output. A DTC is output. B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART
(Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - ] )
Result:
A
See step 8
- REPLACE DCM (TELEMATICS TRANSCEIVER)
- Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ]
).NOTE:
- The engine switch must be off.
- Do not replace the DCM (Telematics Transceiver) with one from another vehicle.
Result:
NEXT
See step 9
- Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ]
).
- PERFORM PRL UPDATE
- Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).
Result:
NEXT
PERFORM DCM ACTIVATION
(Refer to DCM ACTIVATION [10/2014 - ] )