Voice is not Recognized [11/2015 - ]: Procedure

1. Check if the system voice recognition level is low when recognizing a particular voice.

   Result

   Result	Proceed to
   System voice recognition level is low with any voice.	A
   System voice recognition level is low only for a particular voice.	B

   HINT: 

   • System voice recognition level varies depending on voice and pronunciation. This is not a malfunction.
   • To achieve better voice recognition, ask the customer to watch the tutorial or perform the voice training to train the system.

Result:  1

A 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2015 - 11/2016]  Refer to  PROBLEM SYMPTOMS TABLE [11/2016 - ] 

Result:  2

B 

END