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How To Proceed With Troubleshooting [02/2014 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result: 

    Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 

    HINT: 

    • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
    • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
    • The following 5 items are important points for problem analysis:
      What Vehicle model, system name
      When Date, time, occurrence frequency
      Where Road conditions
      Under what conditions? Driving conditions, weather conditions
      How did it happen? Problem symptoms

    Result: 

    NEXT 

    Go to next step 

  3. PRE-CHECK 
    1. Measure the auxiliary battery voltage with the power switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

    Result: 

    NEXT 

    Go to next step 

  4. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [02/2014 - ] .

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    See step  6

    Result: 

    Go to next step 

  5. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Operation Check

      Refer to OPERATION CHECK [02/2014 - ] .

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [02/2014 - ] .

    3. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [02/2014 - ] .

    4. Inspection

      Refer to INSPECTION [02/2014 - ] .

    Result: 

    NEXT 

    Go to next step 

  6. REPAIR OR REPLACE 

    Result: 

    NEXT 

    Go to next step 

  7. CONFIRMATION TEST 

    Result: 

    NEXT 

    END