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Home >> Toyota >> 2016 >> Avalon XLE >> Repair and Diagnosis >> Accessories & Equipment >> Communication Devices >> Safety Connect System - Diagnostic Codes & Symptom Tests - (Except Hybrid) >> Safety Connect System >> DTC B15C5: Manual Button Malfunction [10/2014 - ] >> Procedure

DTC B15C5: Manual Button Malfunction [10/2014 - ]: Procedure

  1. CHECK DTC 
    1. Turn the engine switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the engine switch on (IG) and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Perform "Health Check" and check for current DTCs (Refer to HEALTH CHECK [10/2014 - ] ).

      Result

      Result Proceed to
      DTC B1570, B1571 and B15C5 are output A
      DTC B15C5 is output
      (DTC B1570 and B1571 are not output)
      B

    Result: 

    See step  6

    Result: 

    See step  2

  2. INSPECT ROOF CONSOLE BOX ASSEMBLY (MANUAL (SOS) SWITCH) 
    1. Disconnect the N6 roof console box assembly connector.
      GTY584372Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      N6-20 (SIG1) - N6-16 (GND3) Manual (SOS) switch not pressed 410 to 414 Ω
      N6-20 (SIG1) - N6-16 (GND3) Manual (SOS) switch pressed 81 to 83 Ω
      TEXT IN ILLUSTRATION

      *a Component without harness connected
      (Roof Console Box Assembly)

    Result: 

    NG 

    REPLACE ROOF CONSOLE BOX ASSEMBLY 

    (Refer to REMOVAL [10/2014 - ] )

    Result: 

    OK 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) - ROOF CONSOLE BOX ASSEMBLY) 
    1. Disconnect the E11 DCM (Telematics Transceiver) connector.
    2. Disconnect the N6 roof console box assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      E11-26 (SIG-) - N6-16 (GND3) Always Below 1 Ω
      E11-26 (SIG-) - Body ground Always 10 kΩ or higher
      E11-27 (SIG1) - N6-20 (SIG1) Always Below 1 Ω
      E11-27 (SIG1) - Body ground Always 10 kΩ or higher

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  4

  4. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
      NOTE:
      • The engine switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    Result: 

    NEXT 

    See step  5

  5. PERFORM PRL UPDATE 
    1. Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION 

    (Refer to DCM ACTIVATION [10/2014 - ] )

  6. READ VALUE USING TECHSTREAM (MANUAL (SOS) SWITCH OPERATION) 
    1. Turn the engine switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the engine switch on (IG) and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Enter the following menus: Body Electrical / Telematics / Data List.
    6. Check that the manual (SOS) switch condition observed on the Techstream changes according to manual (SOS) switch operation.
      TELEMATICS

      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Emergency Switch Manual (SOS) switch / OFF or ON OFF: Manual (SOS) switch not pressed -
      ON: Manual (SOS) switch pressed* -
      • *: Pressing the manual (SOS) switch will connect to the call center.

      Result

      Result Proceed to
      Techstream display changes when turning the manual (SOS) switch ON/OFF. A
      Techstream display does not change when turning the manual (SOS) switch ON/OFF. B

    Result: 

    See step  8

    Result: 

    See step  7

  7. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
      NOTE:
      • The engine switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION 

    (Refer to DCM ACTIVATION [10/2014 - ] )

  8. INSPECT DCM (TELEMATICS TRANSCEIVER) (SIG1 VOLTAGE) 
    1. Remove the DCM (Telematics Transceiver) but do not disconnect the connectors (Refer to REMOVAL [10/2014 - ] ).
      GTY607058Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      E11-27 (SIG1) - E11-26 (SIG-) Engine switch on (IG), manual (SOS) switch not pressed 1.5 to 2.0 V
      TEXT IN ILLUSTRATION

      *a Component with harness connected
      (DCM (Telematics Transceiver))

    Result: 

    NG 

    See step  11

    Result: 

    OK 

    See step  9

  9. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
      NOTE:
      • The engine switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    Result: 

    NEXT 

    See step  10

  10. PERFORM PRL UPDATE 
    1. Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION 

    (Refer to DCM ACTIVATION [10/2014 - ] )

  11. INSPECT ROOF CONSOLE BOX ASSEMBLY (MANUAL (SOS) SWITCH) 
    1. Disconnect the N6 roof console box assembly connector.
      GTY584372Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      N6-20 (SIG1) - N6-16 (GND3) Manual (SOS) switch not pressed 410 to 414 Ω
      N6-20 (SIG1) - N6-16 (GND3) Manual (SOS) switch pressed 81 to 83 Ω
      TEXT IN ILLUSTRATION

      *a Component without harness connected
      (Roof Console Box Assembly)

    Result: 

    NG 

    REPLACE ROOF CONSOLE BOX ASSEMBLY 

    (Refer to REMOVAL [10/2014 - ] )

    Result: 

    OK 

    See step  12

  12. CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) - ROOF CONSOLE BOX ASSEMBLY) 
    1. Disconnect the E11 DCM (Telematics Transceiver) connector.
    2. Disconnect the N6 roof console box assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      E11-27 (SIG1) - N6-20 (SIG1) Always Below 1 Ω
      E11-27 (SIG1) - Body ground Always 10 kΩ or higher

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  13

  13. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
      NOTE:
      • The engine switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    Result: 

    NEXT 

    See step  14

  14. PERFORM PRL UPDATE 
    1. Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION 

    (Refer to DCM ACTIVATION [10/2014 - ] )