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Home >> Toyota >> 2015 >> Highlander LE Plus, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 40 (SFI System [2GR-FKS] - Diagnostic Codes - (Except Hybrid) (4 Of 4)) >> SFI System >> DTC P1604-00: Startability Malfunction [11/2016 - ] >> Procedure

DTC P1604-00: Startability Malfunction [11/2016 - ]: Procedure

WARNING: This page is about a different car, the 2019 Toyota Highlander, 2018 Toyota Highlander, and 2017 Toyota Highlander. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK FOR ANY OTHER DTCS OUTPUT 
    1. Connect the Techstream to the DLC3.
    2. Turn the ignition switch to ON.
    3. Turn the Techstream on.
    4. Enter the following menus: Powertrain / Engine / Trouble Codes.
    5. Read the DTCs.

      Powertrain > Engine > Trouble Codes 

      Result Proceed to
      DTC P1604-00 is output A
      DTC P1604-00 and other DTCs are output B

      HINT: 

      • If any DTCs other than P1604-00 is output, troubleshoot those DTCs first.
      • Using freeze frame data, confirm the conditions the moment the DTC was stored and after the DTC was stored. This information can be useful when troubleshooting.

    Result: 

    GO TO DTC CHART. 

    Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2016 - 10/2017] 

    Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2017 - ] 

    Result: 

    See step  2

  2. READ FREEZE FRAME DATA (IMMOBILISER COMMUNICATION AND IMMOBILISER FUEL CUT STATUS) 
    1. Connect the Techstream to the DLC3.
    2. Turn the ignition switch to ON.
    3. Turn the Techstream on.
    4. Using the Techstream, confirm the vehicle conditions recorded in the freeze frame data which were present when the DTC was stored.

      Refer to FREEZE FRAME DATA [11/2016 - ]

      OK

      Data List Item Techstream Display
      Immobiliser Communication ON
      Immobiliser Fuel Cut Status OFF

      HINT: 

      • If the engine is started immediately after reconnecting the battery terminal, the engine may stall immediately after it starts due to the intercommunication process between each ECU. For this reason, when starting the engine after reconnecting the battery terminal, first turn the ignition switch to ON and then wait several seconds for the communication process to complete before starting the engine.
      • When this operation causes DTC P1604-00 to be stored, this is due to normal operation of the immobiliser system and does not indicate a malfunction, so clear the DTC and return the vehicle to the customer.
      Proceed to
      OK
      NG

    Result: 

    NG 

    CHECK IMMOBILISER SYSTEM 

    Result: 

    OK 

    See step  3

  3. READ FREEZE FRAME DATA (ISC F/B LEARN TORQUE) 
    1. Connect the Techstream to the DLC3.
    2. Turn the ignition switch to ON.
    3. Turn the Techstream on.
    4. Using the Techstream, confirm the vehicle conditions recorded in the freeze frame data which were present when the DTC was stored.

      Refer to FREEZE FRAME DATA [11/2016 - ]

      Freeze Frame Data Item Result Suspected Area Action Proceed to
      ISC F/B Learn Torque Less than 30 Nm - Go to the next step A
      30 Nm or higher Throttle body with motor assembly Go to ENGINE DIFFICULT TO START (from step 15) B

    Result: 

    GO TO ENGINE DIFFICULT TO START. 

    Refer to  Engine Difficult to Start [11/2016 - ] 

    Result: 

    See step  4

  4. READ FREEZE FRAME DATA (ENGINE SPEED) 
    1. Connect the Techstream to the DLC3.
    2. Turn the ignition switch to ON.
    3. Turn the Techstream on.
    4. Using the Techstream, confirm the vehicle conditions recorded in the freeze frame data which were present when the DTC was stored.

      Refer to FREEZE FRAME DATA [11/2016 - ]

      Freeze Frame Data Item Result Suspected Area Action Proceed to
      Engine Speed All 5 sets of freeze frame data are 0 rpm (engine did not crank or engine speed was not detected properly)
      • Starter signal circuit
      • Crankshaft position sensor system
      • Battery fully depleted
      Go to ENGINE DIFFICULT TO START (from step 5) A
      100 to 500 rpm (engine cranked but initial combustion did not occur or was delayed)
      • Fuel pump
      • Leaking fuel injector assembly
      • Spark plug
      • Ignition coil assembly
      Go to the next step B
      500 rpm or higher (engine speed dropped immediately after initial combustion)
      (Low Revolution for Engine Start is ON)
      • Spark plug
      • Ignition coil assembly

    Result: 

    GO TO ENGINE DIFFICULT TO START. 

    Refer to  Engine Difficult to Start [11/2016 - ] 

    Result: 

    See step  5

  5. INTERVIEW THE CUSTOMER 
    1. Interview the customer for details about the conditions when the malfunction occurred.

      HINT: 

      If the engine is difficult to start only when the vehicle has been left as is for a long time, a leaking fuel injector assembly is suspected.

      Result Suspected Area Action Proceed to
      Engine is difficult to start only when the vehicle has been left as is for a long time (1 hour or more) Leaking fuel injector assembly Go to ENGINE DIFFICULT TO START (from step 4) A
      Other than above
      • Fuel pump
      • Spark plug
      • Ignition coil assembly
      Go to the next step B

    Result: 

    GO TO ENGINE DIFFICULT TO START. 

    Refer to  Engine Difficult to Start [11/2016 - ] 

    Result: 

    See step  6

  6. INTERVIEW THE CUSTOMER 
    1. Interview the customer for details about the conditions when the malfunction occurred.

      HINT: 

      If the vehicle is mostly driven for short distances, deposits may have accumulated on the spark plugs, causing starting difficulty.

      Result Suspected Area Action Proceed to
      Mostly driven short distances
      • Spark plug
      • Ignition coil assembly
      Go to ENGINE DIFFICULT TO START (from step 13) NEXT
      Not mostly driven short distances
      • Fuel pump
      • Spark plug
      • Ignition coil assembly
      Go to ENGINE DIFFICULT TO START (from step 9)

    Result: 

    NEXT 

    GO TO ENGINE DIFFICULT TO START. 

    Refer to  Engine Difficult to Start [11/2016 - ]