How To Proceed With Troubleshooting [08/2013 - 08/2016]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
NEXT
See step 3
- INSPECT BATTERY VOLTAGE
- Measure the battery voltage.
Standard Voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
NEXT
See step 4
- Measure the battery voltage.
- CHECK CAN COMMUNICATION SYSTEM*
- Check if CAN communication DTCs are output.
Refer to DIAGNOSIS SYSTEM [08/2013 - 04/2014] or DIAGNOSIS SYSTEM [04/2014 - 08/2015] or DIAGNOSIS SYSTEM [08/2015 - 08/2016]
Result
Result Proceed to CAN communication DTCs are not output. A CAN communication DTCs are output. B
Result:
B
GO TO CAN COMMUNICATION SYSTEM: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2013 - ]
Result:
A
See step 5
- Check if CAN communication DTCs are output.
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Result
Result Proceed to DTCs are not output. A DTCs are output. B
Result:
B
Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 08/2016]
Result:
A
See step 6
- Check for DTCs.
- PROBLEM SYMPTOM CONFIRMATION
NEXT
See step 7
- SYMPTOM SIMULATION
NEXT
See step 8
- PROBLEM SYMPTOMS TABLE
Refer to PROBLEM SYMPTOMS TABLE [08/2013 - 04/2014] or PROBLEM SYMPTOMS TABLE [04/2014 - 08/2016]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B Result:
B
Refer to PROBLEM SYMPTOMS TABLE [08/2013 - 04/2014] or PROBLEM SYMPTOMS TABLE [04/2014 - 08/2016]
Result:
A
See step 9
- CIRCUIT INSPECTION
NEXT
See step 10
- REPAIR OR REPLACE
NEXT
See step 11
- CONFIRMATION TEST