Cellular Phone Registration Failure [10/2014 - ]: Procedure

1. Check that the vehicle and cellular phone meet the following conditions:
   NOTE:

   If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

   • The cellular phone is "Bluetooth" compatible (Refer to SYSTEM DESCRIPTION [10/2014 - 10/2015] or SYSTEM DESCRIPTION [10/2015 - ] ).
   • "Bluetooth" setting of the cellular phone is on.
   • Operating system and software of the cellular phone are the latest versions.
   • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
2. Register the cellular phone again and check if it is registered correctly.

   HINT: 

   If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

END 

Result: 

B 

See step  2

1. Restart the cellular phone.
2. Turn the power switch off.
3. Turn the power switch on (ACC).
4. Register the cellular phone as a connected device again and check if it is registered correctly.

   HINT: 

   If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

END 

Result: 

B 

See step  3

1. Place the cellular phone close to the navigation ECU sub-assembly.
2. Register the cellular phone as a connected device again and check if it is registered correctly.

   HINT: 

   If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

END 

Result: 

B 

See step  4

1. Clear all "Bluetooth" devices registered to the cellular phone and navigation ECU sub-assembly.
2. Register the cellular phone as a connected device again and check if it is registered correctly.

   HINT: 

   If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

END 

Result: 

B 

See step  5

1. Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

   HINT: 

   • Make sure to obtain the customer's permission to perform this procedure.
   • After the inspection, clear the registered information and usage history acquired during the inspection.
   • If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

REPLACE NAVIGATION ECU SUB-ASSEMBLY 

(Refer to REMOVAL [10/2014 - ] )

Result: 

B 

See step  6

1. Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

   HINT: 

   • Make sure to obtain the customer's permission to perform this procedure.
   • After the inspection, clear the registered information and usage history acquired during the inspection.
   • If operation of the cellular phone or navigation ECU sub-assembly is requested, make sure to follow the instructions closely and perform the operation.

   Result

   Result	Proceed to
   Cellular phone can be registered.	A
   Cellular phone cannot be registered.	B

Result: 

A 

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) 

Result: 

B 

REPLACE NAVIGATION ECU SUB-ASSEMBLY 

(Refer to REMOVAL [10/2014 - ] )