Green Indicator Remains Off [10/2014 - ]: Procedure

1. After power switched on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

   OK

   Green indicator comes on.

Result: 

NG 

See step  7

Result: 

OK 

See step  2

1. Confirm the indicator status at 5 seconds after power switch on (IG).

   Result

   Result	Proceed to
   Green indicator remains on.	A
   Green indicator remains off.	B
   Red and Green indicators both flash (1 second intervals, for 20 seconds).	C

   HINT: 

   If the red and green indicators are flashing, the system is in shipping mode, so the system should be changed to either active mode or de-active mode.

Result: 

A 

CHECK FOR INTERMITTENT PROBLEMS 

(Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] )

Result: 

C 

CHANGE SUBSCRIPTION MODE 

Result: 

B 

See step  3

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Select "Vehicle Inquiry" and input VIN.

Result: 

NEXT 

See step  4

1. Confirm the indicator status at 5 seconds after power switch on (IG).

   Result

   Result	Proceed to
   Green indicator remains on.	A
   Green indicator remains off.	B

Result: 

A 

END 

Result: 

B 

See step  5

1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
   NOTE:

   • The power switch must be off.
   • Do not replace the DCM (Telematics Transceiver) with one from another vehicle.

Result: 

NEXT 

See step  6

1. Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).

Result: 

NEXT 

PERFORM DCM ACTIVATION 

(Refer to DCM ACTIVATION [10/2014 - ] )

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Perform "Health Check" and check for current DTCs (Refer to HEALTH CHECK [10/2014 - ] ).

   Result

   Result	Proceed to
   DTC is not output.	A
   DTC is output.	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

(Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - ] )

Result: 

A 

See step  8

1. Replace the DCM (Telematics Transceiver) (Refer to REMOVAL [10/2014 - ] ).
   NOTE:

   • The power switch must be off.
   • Do not replace the DCM (Telematics Transceiver) with one from another vehicle.

Result: 

NEXT 

See step  9

1. Perform "PRL UPDATE" (Refer to PRL UPDATE [10/2014 - ] ).

Result: 

NEXT 

PERFORM DCM ACTIVATION 

(Refer to DCM ACTIVATION [10/2014 - ] )