How To Proceed With Troubleshooting [11/2016 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Go to next step
- CUSTOMER PROBLEM ANALYSIS
Result:
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- CONNECT TECHSTREAM TO DLC3*
HINT:
If the display indicates a communication malfunction, inspect the DLC3.
When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
Result:
Go to next step
- CHECK DTC AND FREEZE FRAME DATA*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [11/2016 - ]
Powertrain > Engine > Trouble Codes
- Check for freeze frame data.
Refer to FREEZE FRAME DATA [11/2016 - ]
HINT:
Record or print DTCs and freeze frame data if necessary.
Result:
Go to next step
- Check for DTCs.
- CLEAR DTC AND FREEZE FRAME DATA*
- Clear the DTCs and freeze frame data.
Refer to DTC CHECK / CLEAR [11/2016 - ]
Powertrain > Engine > Clear DTCs
Result:
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- Clear the DTCs and freeze frame data.
- CONDUCT VISUAL INSPECTION
Result:
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- SELECT CHECK MODE DIAGNOSIS*
- Switch the ECM from normal mode to check mode.
Refer to CHECK MODE PROCEDURE [11/2016 - ]
Powertrain > Engine > Utility
Tester Display Check Mode
Result:
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- Switch the ECM from normal mode to check mode.
- CONFIRM PROBLEM SYMPTOMS
- Confirm problem symptoms.
HINT:
If the engine does not start, first perform the "Check DTC" procedure and "Conduct Basic Inspection" procedure below.
Result Proceed to Malfunction does not occur A Malfunction occurs B
Result:
B
See step 10
Result:
A
Go to next step
- Confirm problem symptoms.
- SIMULATE SYMPTOMS
HINT:
Refer to Symptom Simulation.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2016 - ]
Result:
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- CHECK DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [11/2016 - ]
Powertrain > Engine > Trouble Codes
Result Proceed to DTCs are output A DTCs are not output B
Result:
B
See step 12
Result:
A
Go to next step
- Check for DTCs.
- REFER TO DTC CHART
HINT:
Refer to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2016 - 10/2017]
Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2017 - ]
Result:
Go to next step
- CONDUCT BASIC INSPECTION
- Conduct basic inspection.
Refer to BASIC INSPECTION [11/2016 - ]
Result Proceed to Malfunctioning parts not confirmed A Malfunctioning parts confirmed B
Result:
B
See step 17
Result:
A
Go to next step
- Conduct basic inspection.
- REFER TO PROBLEM SYMPTOMS TABLE
HINT:
Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [11/2016 - ]
Result Proceed to Malfunctioning circuit confirmed A Malfunctioning parts confirmed B Result:
B
See step 17
Result:
A
Go to next step
- CHECK ECM POWER SOURCE CIRCUIT
- Check the ECM power source circuit.
Result:
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- CONDUCT CIRCUIT INSPECTION
Result Proceed to Malfunction not confirmed A Malfunction confirmed B Result:
B
See step 18
Result:
A
Go to next step
- CHECK FOR INTERMITTENT PROBLEMS
- Check for intermittent problems.
Result:
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- CONDUCT PARTS INSPECTION
Result:
Go to next step
- IDENTIFY PROBLEM
Result:
Go to next step
- ADJUST AND/OR REPAIR
Result:
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- CONDUCT CONFIRMATION TEST
Result:
NEXT
END