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How To Proceed With Troubleshooting [11/2016 - ]: Procedure

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  1. VEHICLE BROUGHT TO WORKSHOP 

    Result: 

    Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 

    Result: 

    NEXT 

    Go to next step 

  3. PRE-CHECK 
    1. Measure the battery voltage.

      Standard voltage

      11 to 14 V (ignition switch off)

      HINT: 

      If the battery voltage is below 11 V, recharge or replace the battery and initialize* the integrated current value using the Techstream.

      • *: Use the Techstream to perform Integrated Current Value Initialization.

        Refer to REGISTRATION [11/2016 - ] 

      • If the Data List item "Integrated Current" is 0 Asec or higher, it is not necessary to perform initialization.
    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

    Result: 

    NEXT 

    Go to next step 

  4. CHECK DTC AND FREEZE FRAME DATA* 
    1. Check for DTCs.

      Powertrain > Stop and Start > Trouble Codes 

    2. Check for freeze frame data.

      HINT: 

      Record or print DTCs and freeze frame data if necessary.

    3. Clear the DTCs and freeze frame data.

      Powertrain > Stop and Start > Clear DTCs 

    4. Recheck for DTCs.

      Powertrain > Stop and Start > Trouble Codes 

      HINT: 

      If any DTCs for the CAN communication system are output, troubleshoot those DTCs first.

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART.  Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2016 - ] .

    Result: 

    Go to next step 

  5. REFER TO PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [11/2016 - ] 

      Result Proceed to
      Fault is not listed in problem symptoms table A
      Fault is listed in problem symptoms table B

    Result: 

    See step  7

    Result: 

    Go to next step 

  6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [11/2016 - ] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [11/2016 - ] 

    Result: 

    NEXT 

    Go to next step 

  7. REPAIR OR REPLACE 

    Result: 

    NEXT 

    Go to next step 

  8. CONFIRMATION TEST 
    1. Warm up the engine.
    2. Turn the air conditioning system off.
    3. Drive the vehicle for 5 to 40 minutes.
      WARNING:

      When performing Confirmation Driving Pattern, obey all speed limits and traffic laws.

    4. Stop the vehicle and confirm that the engine is stopped by stop and start control when all of the following conditions are met:
      • Steering wheel centered
      • Shift lever in D
      • Brake pedal depressed
      • Stop and start indicator illuminated

      HINT: 

      If the engine is not stopped by stop and start control, air fuel ratio learning and idle speed learning are necessary. Allow the engine to idle for 3 minutes and check that the engine idle speed is within 50 rpm of the target idle speed.

    5. Move the shift lever to N and confirm that the engine starts.

    Result: 

    NEXT 

    END