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Home >> Toyota >> 2014 >> Avalon XLE >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Safety Connect System (Diagnostic Codes & Symptom Tests) (Except Hybrid) >> Safety Connect System >> DTC B1572: Telephone Microphone Error [10/2013 - ] >> Procedure

DTC B1572: Telephone Microphone Error [10/2013 - ]: Procedure

  1. CHECK DTC 
    1. Turn the engine switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the engine switch on (IG) and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Perform "Health Check" and check for current DTCs. Refer to HEALTH CHECK [10/2013 - ] .

      Result

      Result Proceed to
      DTC B1572 is output. A
      DTC B1572 is not output. B

    B → See step   7 

    A: Go to next step 

  2. INSPECT INNER REAR VIEW MIRROR ASSEMBLY (TELEPHONE MICROPHONE ASSEMBLY) TELEPHONE MICROPHONE POWER SOURCE 
    1. Remove the inner rear view mirror assembly (telephone microphone assembly) but do not disconnect the connectors. Refer to REMOVAL [10/2013 - ] .
      GTY376465Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage and resistance according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      N2-9 (ACC) - Body ground Engine switch on (ACC) 4 to 6 V

      Standard Resistance

      Tester Connection Condition Specified Condition
      N2-12 (MIC-) - Body ground Always Below 1 Ω
      TEXT IN ILLUSTRATION

      *a Component with harness connected
      (Inner Rear View Mirror Assembly (Telephone Microphone Assembly))

    NG → See step   4 

    OK: Go to next step 

  3. CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) - INNER REAR VIEW MIRROR ASSEMBLY (TELEPHONE MICROPHONE ASSEMBLY)) 
    1. Disconnect the E11 DCM (Telematics Transceiver) connector.
    2. Disconnect the N2 inner rear view mirror assembly (telephone microphone assembly) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      E11-34 (MCI+) - N2-11 (MIC+) Always Below 1 Ω
      E11-35 (MCI-) - N2-12 (MIC-) Always Below 1 Ω
      E11-34 (MCI+) - Body ground Always 10 kΩ or higher
      E11-35 (MCI-) - Body ground Always 10 kΩ or higher
      E11-32 (SGND) - Body ground Always 10 kΩ or higher

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK → See step   9 

  4. INSPECT DCM (TELEMATICS TRANSCEIVER) (TELEPHONE MICROPHONE POWER SOURCE) 
    1. Remove the DCM (Telematics Transceiver) but do not disconnect the connectors. Refer to REMOVAL [10/2013 - ] .
      GTY362492Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage and resistance according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      E11-33 (MCVD) - Body ground Engine switch on (ACC) 4 to 6 V

      Standard Resistance

      Tester Connection Condition Specified Condition
      E11-35 (MCI-) - Body ground Always Below 1 Ω
      TEXT IN ILLUSTRATION

      *a Component with harness connected
      (DCM (Telematics Transceiver))

    NG → See step   5 

    OK → REPAIR OR REPLACE HARNESS OR CONNECTOR 

  5. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver). Refer to REMOVAL [10/2013 - ] .
      NOTE:
      • The engine switch must be off.
      • Do not replace the DCM (Telematics Transceiver) with one from another vehicle.

    NEXT: Go to next step 

  6. PERFORM PRL UPDATE 
    1. Perform "PRL UPDATE". Refer to PRL UPDATE [10/2013 - ] .

    NEXT → See step   8 

  7. CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2013 - ] 
  8. PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2013 - ] 
  9. REPLACE INNER REAR VIEW MIRROR ASSEMBLY (TELEPHONE MICROPHONE ASSEMBLY). Refer to  REMOVAL [10/2013 - ]