The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted [10/2013 - ]: Procedure

CHECK CELLULAR PHONE
1. Check if the other caller's voice can be heard properly.
  OK
  
  The other caller's voice can be heard properly.
  
  HINT:
  
  The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.
NG → REPAIR OR REPLACE CELLULAR PHONE

OK: Go to next step
CHECK VOICE GUIDANCE FUNCTION
1. Check that voice guidance sounds can be heard from a front speaker.
  OK
  
  Sound from the audio system can be heard.
NG → See step 5

OK: Go to next step

CHECK SETTINGS

Display the "Call" screen.

GTY323369

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Check that the volume level is not set to low.
OK

The level is not set to low.
TEXT IN ILLUSTRATION

*a Example

NG → SET VOLUME TO HIGH

OK → See step 4

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [10/2013 - ]
GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [10/2013 - ]