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Home >> Toyota >> 2013 >> Highlander SE, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Rear Seat Entertainment System (Diagnostic Codes & Symptom Tests) (Except Hybrid) >> Rear Seat Entertainment System >> Symptom Tests >> A Remote Control System does not Operate >> Procedure

A Remote Control System does not Operate: Procedure

  1. CHECK SYSTEM 
    1. Check that the remote control operation of the rear seat entertainment system is not locked.
      1. Check if "Rear System Locked" appears on the television display assembly.

        OK

        The message does not appear.

    NG → RELEASE LOCK 

    OK: Go to next step 

  2. CLEAN INFRARED RAY RECEIVING PORTION 
    1. Clean the infrared ray receiving portion on the television display assembly.
      Fig 1: Identifying Infrared Ray Emitting Portion Of Television Display Assembly
      GTY384656Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Check whether the same malfunction occurs.

      OK

      The function returns to normal.

      TEXT IN ILLUSTRATION

      *a Example

    NG → See step   3 

    OK → END 

  3. CHECK TELEVISION SWITCH AND VOLUME ASSEMBLY BATTERY 
    1. Check that the dry-cell battery of the television switch and volume assembly is not depleted.

      OK

      Battery is not depleted.

    NG → REPLACE TELEVISION SWITCH AND VOLUME ASSEMBLY BATTERY 

    OK: Go to next step 

  4. REPLACE TELEVISION SWITCH AND VOLUME ASSEMBLY 
    1. Replace the television switch and volume assembly with a new or known good one.
    2. Check that the remote control system operates normally.

      OK

      The remote control system operates normally.

    NG → See step   5 

    OK → END (TELEVISION SWITCH AND VOLUME ASSEMBLY WAS DEFECTIVE) 

  5. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE