CD cannot be Inserted / Played or CD is Ejected Right After Insertion: Procedure

1. Make sure that the CD is an audio CD or a CD with an MP3 or WMA file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

   OK

   CD is normal.

   HINT: 

   • Translucent or uniquely-shaped CDs cannot be played.
   • CDs with adhesive paper labels should not be played.
   • Commercial audio CDs can be played.
   • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
   • MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played.
   • For details on playable CDs, refer to the Owner's Manual.

NG → END (CD IS FAULTY) 

OK: Go to next step 

1. Check whether or not the CD is inserted upside down.

   OK

   CD is properly inserted.

NG → INSERT CD PROPERLY 

OK: Go to next step 

1. Disc cleaning
   Fig 1: Identifying Wiping Direction Of Disc Surface With Soft Dry Cloth

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
   1. If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

      OK

      Malfunction disappears.

      NOTE:

      Do not use a conventional record cleaner or anti-static preservative.

NG → See step   4 

OK → END (CD WAS DIRTY) 

1. Replace the CD with a known good one and check that the malfunction disappears.

   OK

   Malfunction disappears.

NG → See step   5 

OK → END (CD WAS FAULTY)