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Home >> Toyota >> 2012 >> Sienna SE >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Infotainment >> Safety Connect System (Diagnostic Codes & Symptom Tests) >> Safety Connect System >> Symptom Tests >> Green Indicator Remains Off >> Procedure

Green Indicator Remains Off: Procedure

  1. CONFIRM GREEN INDICATOR COMES ON 
    1. After the ignition switched to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

      OK

      Green indicator comes on.

    NG → See step   6 

    OK: Go to next step 

  2. CONFIRM SUBSCRIPTION MODE 
    1. Confirm the indicator status at 5 seconds after ignition switch to ON.
      RESULT

      Result Proceed to
      Green indicator remains on A
      Green indicator remains off B
      Red and Green indicators both flash
      (1 second intervals, for 20 seconds)
      C

      HINT: 

      If red and green indicator are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.

    B → See step   3 

    C → See step   9 

    A → See step   8 

  3. INPUT VIN WITH TECHSTREAM 
    1. Turn the ignition switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the ignition switch to ON and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Select "Vehicle Inquiry" and input VIN.

    NEXT: Go to next step 

  4. CONFIRM SUBSCRIPTION MODE 
    1. Confirm the indicator status at 5 seconds after ignition switch to ON.
      RESULT

      Result Proceed to
      Green indicator remains on A
      Green indicator remains off B

    B → See step   5 

    A → END 

  5. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver). Refer to REMOVAL .
      NOTE:
      • The ignition switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    NEXT → See step   10 

  6. CHECK DTC 
    1. Turn the ignition switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the ignition switch to ON and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Perform "HEALTH CHECK" and check for current DTCs. Refer to HEALTH CHECK .
      RESULT

      Result Proceed to
      DTC is not output A
      DTC is output B

    B → See step   11 

    A: Go to next step 

  7. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (Telematics Transceiver). Refer to REMOVAL .
      NOTE:
      • The ignition switch must be off.
      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

    NEXT → See step   12 

  8. CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 
  9. CHANGE SUBSCRIPTION MODE. Refer to  GREEN AND RED INDICATORS BLINK SIMULTANEOUSLY  
  10. PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION 
  11. GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART 
  12. PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION